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Wally's Nissan of Latham

Latham, NY

4.6
2,981 Reviews

976 New Loudon Rd

Latham, NY

12110

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2,981 Reviews of Wally's Nissan of Latham

August 05, 2023

They got my car in the next day and within 2 days it was repaired and back to me. Excellent customer service and repair work More

by nancy.haack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Totaram Ram
August 04, 2023

The folks treated me very good! Steve and Jeff in finance were great to work with. They met all my needs to make this deal happen!! Thanks boys!! More

by briganbob75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nadim, Steven Ranaudo
Aug 07, 2023 -

Wally's Nissan of Latham responded

Hello Briganbob75, Thank you for sharing your review with us! We're thrilled to hear that you had a positive experience at Wally's Nissan of Latham. We take pride in providing excellent customer service, and it's wonderful to know that Steve, Jeff, and our team were able to meet all your needs and make your deal happen smoothly. Your satisfaction is our priority, and we're delighted to have been a part of your car-buying journey. If you have any other questions or need further assistance, please feel free to reach out to us. We look forward to serving you again in the future and being here for all your automotive needs. Thank you for choosing Wally's Nissan of Latham! Sincerely, The Team @ Wally's Nissan of Latham

August 02, 2023

they took very good care of me they got the pan pretty quick from when they told me they 2werev rusted More

by KARBAILIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier, Phil Gagliardi, Kelly Vincent
Aug 03, 2023 -

Wally's Nissan of Latham responded

Hello Karbailie, Thank you for sharing your review with us! We're delighted to hear that you had a positive experience at Wally's Nissan of Latham. Our team, including Eric Messier, Phil Gagliardi, and Kelly Vincent, are committed to taking good care of our customers. We're glad that they were able to quickly address the issue with the rusted pan and provide you with excellent service. Your recommendation means a lot to us, and we appreciate your feedback. If you have any other questions or need further assistance, please feel free to reach out to us. We look forward to serving you again for any future service needs. Sincerely, The Team @ Wally's Nissan of Latham

July 29, 2023

good service eric and his staff are very professional i would recommend them for all your service needs More

by srose3933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier, Kelly Vincent
Aug 03, 2023 -

Wally's Nissan of Latham responded

Hi there, Thank you, srose3933, for sharing your positive feedback with us! We are thrilled to hear that you had a great service experience at Wally's Nissan Of Latham. Eric and our staff take pride in providing professional and excellent service to our valued customers like you. Your recommendation means a lot to us, and we appreciate your trust in us for your service needs. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Sincerely, The Team @ Wally's Nissan of Latham

July 28, 2023

This service department never fails me as the customer. Employees very friendly, courteous and respectful. Always keep me apprised of the status of my service. Phil greeted me as soon as I got out of my ca More

by KB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Aug 03, 2023 -

Wally's Nissan of Latham responded

Hi KB0, Thank you so much for your kind words and for being a loyal customer of Wally's Nissan Of Latham! We are thrilled to hear that our service department continues to meet your expectations. Our team, especially Phil Gagliardi, takes pride in providing friendly, courteous, and respectful service to all our customers. We value your recommendation and look forward to serving you in the future. If you ever need anything, don't hesitate to reach out. Sincerely, The Team @ Wally's Nissan of Latham

July 27, 2023

Good service. Early arrival. They took me right in. By the time I finished walking the lot. My vehicle was ready More

by ppatterson2962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Nadim, Kelly Vincent
Aug 03, 2023 -

Wally's Nissan of Latham responded

Ppatterson2962, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had good service during your visit to Wally's Nissan of Latham. Our team strives to provide efficient and prompt service to all our customers, and we're glad we could get you in and out quickly. It's wonderful to know that your overall experience was excellent, and we sincerely appreciate your recommendation. Jeff Nadim and Kelly Vincent are valued members of our team, and they'll be delighted to hear about your satisfaction. If there's anything else we can assist you with in the future or if you have any questions, please feel free to reach out. We look forward to serving you again soon! Sincerely, The Team @ Wally's Nissan of Latham

July 26, 2023

Service Dept is top-notch; staff is professional and cordial. Work is completed quickly and done right the first time. More

by mikehitchcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier, Phil Gagliardi, Kelly Vincent
Aug 03, 2023 -

Wally's Nissan of Latham responded

Hi Mike Hitchcock, Thank you for sharing your positive experience with us! We are thrilled to hear that our Service Department provided you with top-notch service and that our staff was professional and cordial. It's great to know that your work was completed quickly and to your satisfaction on the first visit. We truly appreciate your recommendation, and we'll be sure to pass along your kind words to Eric Messier, Phil Gagliardi, Kelly Vincent, and the rest of our team. If you ever need anything or have any questions, please feel free to reach out. We look forward to welcoming you back for another exceptional visit! Sincerely, The Team @ Wally's Nissan of Latham

July 23, 2023

Eric was polite, courteous, and very efficient. He was easy to deal with. Thank you, Eric! More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Messier
Aug 03, 2023 -

Wally's Nissan of Latham responded

Hi Maggie, Thank you for taking the time to share your positive experience at Wally's Nissan of Latham. We are delighted to hear that Eric provided you with excellent service during your visit. Our team takes pride in being polite, courteous, and efficient while assisting our valued customers, and we are thrilled that Eric made your experience easy and pleasant. Your kind words and recommendation mean a lot to us, and we will make sure to pass on your appreciation to Eric and the rest of our team. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We are always here to help! Thank you again for choosing Wally's Nissan of Latham, and we look forward to serving you again in the future. Best regards, The Team at Wally's Nissan of Latham

July 20, 2023

I was greeted promptly by Phil and treated very professionally. We discussed the service and I accepted the recommended extra service. Clean and comfortable waiting area and service was done quick More

by RMMONET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Aug 03, 2023 -

Wally's Nissan of Latham responded

Dear RMMONET, Thank you for taking the time to share your positive experience with us at Wally's Nissan of Latham. We are delighted to hear that you had a 5-star experience during your recent visit. Providing prompt and professional service is what we strive for, and we are glad that Phil took great care of you and provided you with excellent service. Your satisfaction is our top priority, and we are pleased that you found our waiting area clean and comfortable while the service was completed quickly. Thank you for recommending us as well. It means a lot to us to know that you are satisfied with our dealership. If there is anything else we can do to enhance your experience or if you have any further feedback, please feel free to reach out to us. We truly appreciate your business and look forward to serving you again in the future. If you have any questions or need any assistance, don't hesitate to contact us. Thank you once again for choosing Wally's Nissan of Latham. Best regards, The Team at Wally's Nissan of Latham

July 20, 2023

This is my second time with this dealership, and Steve was the best, honest, and not pushy, which made me come back to him More

by Kcec5@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Ranaudo
Aug 03, 2023 -

Wally's Nissan of Latham responded

Dear Kcec5, Thank you for choosing Wally's Nissan of Latham once again, and for sharing your 5-star experience with us! We are thrilled to hear that you had an excellent experience with Steve during your visit. Providing honest and non-pushy service is what we aim for, and we are delighted that Steve met your expectations and made your car-buying process enjoyable. Your recommendation means a lot to us, and we truly appreciate your trust in our dealership. If there is anything else we can do to assist you or if you have any further questions, please do not hesitate to contact us. We are grateful for your continued support, and we look forward to serving you again in the future. If you ever need anything, don't hesitate to reach out to us. Thank you once again for being a valued customer at Wally's Nissan of Latham. Best regards, The Team at Wally's Nissan of Latham

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