Walker Acura

Purchase of 2018 MDX The staff at Walker Acura made the process so quick and easy! From the sales consultants to the finance and business manager, everyone was very helpf The staff at Walker Acura made the process so quick and easy! From the sales consultants to the finance and business manager, everyone was very helpful. More

Service department It took a full month to get my vehicle fixed. John in service was terrible. I had to bring it back 3 times. Finally the 3rd time they decided to keep It took a full month to get my vehicle fixed. John in service was terrible. I had to bring it back 3 times. Finally the 3rd time they decided to keep it and that’s when they had it for a month. More

Great job by Matt and James James did all he could to help me with my decision. James was knowledgeable and patient. Great salesman. Matt came in and helped close the busines James did all he could to help me with my decision. James was knowledgeable and patient. Great salesman. Matt came in and helped close the business and provided guidance and feedback all through the process. I commend Matt for doing what it took to make it happen and for workin with me closely. I had already committed to purchase a Lexus NX but gave ACURA a last minute look and I think we all WON. Great job Walker Tram of James and Matt. I will recommend to everyone I know looking for a automobile. More

Moving to New Orleans Needed MDX Kayla was amazing at understanding our needs and wants in a vehicle. Walker Acura has become part of the family in a long lines of Acura Dealerships t Kayla was amazing at understanding our needs and wants in a vehicle. Walker Acura has become part of the family in a long lines of Acura Dealerships that have went above and beyond to help us out. More

Acura RDX Repair My 2013 RDX was showing signs of a weak battery. I called Walker Acura at 5:45 PM on Monday evening and was told I could bring the car in on Tuesday m My 2013 RDX was showing signs of a weak battery. I called Walker Acura at 5:45 PM on Monday evening and was told I could bring the car in on Tuesday morning. I was greeted by Don Delaune Who remembered me from my last visit. He was extremely friendly and courteous, explained what he thought could be the issue which was a faulty battery and took my car in immediately for service. Don offered me a ride to work which I declined. Within one hour Don called and stated that the battery was in fact bad gave me a price to replace it and asked if I wanted to proceed with the work to which I said yes. Don called back within one our and stated that my vehicle was repaired was being washed and I could pick it up whenever I was ready. Walker Acura has always provided outstanding service and their service Personnel are always friendly and courteous. I would highly recommend Walker Acura to anyone that requires service work on their Acura. More

Routine Maintenance and Tire Repairs Prompt Service....always updated on progress and special offers ....Don was very helpful before during and after service...really nice when you live o Prompt Service....always updated on progress and special offers ....Don was very helpful before during and after service...really nice when you live out of town...Thanks More

Great service Took in my Acura for routine service, was met by Erin the service advisor. She walked me though the steps of visit and i felt very comfortable. Their Took in my Acura for routine service, was met by Erin the service advisor. She walked me though the steps of visit and i felt very comfortable. Their team did a great job. More

Routine Nice change from the last few visits. Nice, new knowledge staff. (John) Only negative is the waiting area was filthy. Not a great impression for pote Nice change from the last few visits. Nice, new knowledge staff. (John) Only negative is the waiting area was filthy. Not a great impression for potential new or current customers. More

Excellent!! I recently brought my vehicle to Walker Acura for some service work and I had the pleasure of working directly with Scott in the service department. H I recently brought my vehicle to Walker Acura for some service work and I had the pleasure of working directly with Scott in the service department. He was courteous, knowledgeable and extremely helpful. He walked me through every step of the way so that I would not feel uncertain of what was being done to my vehicle. He assured me that all issues would be fixed in a short amount of time and they were!! My vehicle runs like new again! I purchased my vehicle here a few years ago and I keep coming back. I highly recommend Scott and Walker Acura to anyone looking for a great vehilce, excellent customer service and a place where you're treated like a human. Great place and very nice people to deal with!! More

Lack of quality control This is a luxury car dealership however when I picked up my car after an oil change I noticed oil leaking in my garage. This wa not expected with a ca This is a luxury car dealership however when I picked up my car after an oil change I noticed oil leaking in my garage. This wa not expected with a car with only 4600 miles o. It. When I called to the s m to discuss, he said oh this happens due to the tech not properly checking the undercarriage and they remove the old oil. Well this is unacceptable. What else did they not check? Not good at all not pleased after my first visit to the service Dept. Oh he did offer to take a look at the car however that means I will lose more time for what should have been a simple oil change. More