Volkswagen of Salem - Service Center

Excellent service provided by the dealership. Work was done on time as told by the service department. Work was done on time as told by the service department. More

Easy check in and explanation of services. Reasonable costs to work being completed as well. Thank you for the print out of suggested services so I know what is next on my services. Reasonable costs to work being completed as well. Thank you for the print out of suggested services so I know what is next on my services. More

If you want to go to a local VW dealer then this is your choice. I do and it is fine. You have to pay something to somebody so no complaints about rates. They have been going up for 61 years--as long as I h choice. I do and it is fine. You have to pay something to somebody so no complaints about rates. They have been going up for 61 years--as long as I have had cars--and 18 of those years were VW cars, More

Great service department. Competent service manager. Accommodating waiting area. Friendly and helpful parts department workers Competent service manager. Accommodating waiting area. Friendly and helpful parts department workers More

Service has always been great! Always fair and reasonable with repairs and maintenance costs. Thanks! Always fair and reasonable with repairs and maintenance costs. Thanks! More

Great service department. Competent service manager. Accommodating waiting area. Friendly and helpful parts department workers. Competent service manager. Accommodating waiting area. Friendly and helpful parts department workers. More

It's always clean and welcoming. And the waiting area is comfortable as well as close by. And the waiting area is comfortable as well as close by. More

Thank you Greg with VW of Salem for quickly fixing a seatbelt dashboard issue. Once again, quality service! Lee D. seatbelt dashboard issue. Once again, quality service! Lee D. More

Peter was very easy to talk to and helped greatly in the deciding factors of getting my car. It was my first new one and I was definitely on the the fence deciding factors of getting my car. It was my first new one and I was definitely on the the fence More

It seems like there is an issue everytime I go there if not with me with another customer. The last time was my last time I left before they even did anything for me. My appointment was at 12 and still had not with me with another customer. The last time was my last time I left before they even did anything for me. My appointment was at 12 and still hadn't been seen at 1:30. A customer was told his car was done drove off and came back mad cause his car stopped working before he left the lot. They didn't even put his oil cap back on his car after the oil change. More