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This rating includes all service center reviews, with more weight given to recent reviews.
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455 Reviews of Volkswagen of Salem - Service Center
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Verified Customer
October 23, 2023
Excellent service ,prompt , friendly, knowledgeable, they explained each step of the repair process in clear detail. There were no surprises I knew exactly what to expect, because they informed me every step explained each step of the repair process in clear detail. There were no surprises I knew exactly what to expect, because they informed me every step of the way. They returned my calls. They answered all my questions and concerns. They were awesome and I was completely satisfied with the work that they performed. This was one of the best experiences I’ve had with any dealership. They were very professional More
by CAPSTUN
October 16, 2023
Great customer service. They took care of my auto issues and explained everything with no unexpected charges when it came time to pay. They took care of my auto issues and explained everything with no unexpected charges when it came time to pay. More
by MAC12
October 15, 2023
They are a great team and friendly. Super caring. Only team I trust with my cars. Super caring. Only team I trust with my cars. More
by AMKOLANIAK
October 14, 2023
Excellent costumer service. Had to get a quote on tires and previously got my brakes done Had to get a quote on tires and previously got my brakes done More
by ADAMRASTAETTER1
October 11, 2023
Courtesy is the first word that comes to mind when describing the service provided from this dealership. describing the service provided from this dealership. More
by RANDYFELLOWS3892
October 04, 2023
Setting up my appointment had its challenges, but once I was in, the process was smooth as silk and way faster than I expected. was in, the process was smooth as silk and way faster than I expected. More
by CERDMANCZYK
October 04, 2023
Stephen, my mechanic, and Greg, running the service office, are the reasons I drive 65 miles into this dealer for continued maintenance of my VW. office, are the reasons I drive 65 miles into this dealer for continued maintenance of my VW. More
by JOANIEIS
Employees Worked With
October 02, 2023
Service and personnel were outstanding . Although the job took more time than was expected. You know Although the job took more time than was expected. You know More
by GMONY503
