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416 Reviews of Volkswagen of Salem - Service Center
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October 02, 2021
Greg, my Service Manager, worked patiently over a three week period to get my navigation fixed. He was always courteous. I felt respected. week period to get my navigation fixed. He was always courteous. I felt respected. More
by David in Salem
Employees Worked With
April 14, 2021
I'm very satisfied with the professionalism and willingness to go the extra way to answer my questions. Every time I called the service department they always responded respectfully. I will defin willingness to go the extra way to answer my questions. Every time I called the service department they always responded respectfully. I will definitely would recommend VW of Salem to everyone I know and I will be returning again when needed. More
by JohnW.
March 16, 2021
They were wonderful to work with while my car was in getting repairs done. The “texting” was very convenient. They were very prompt to reply if I had questions. getting repairs done. The “texting” was very convenient. They were very prompt to reply if I had questions. More
by Amy
Employees Worked With
Joshua
December 30, 2020
Gregg is absolutely phenomenal. He greets me on a first name basis (even more impressive when everyone is wearing masks) and goes out of his way to deliver personal, fast, and customer-friendly service eve name basis (even more impressive when everyone is wearing masks) and goes out of his way to deliver personal, fast, and customer-friendly service every single time. Gregg is a model example of the long lost art of "customer first" service. I will bring my car to VW of Salem every time for service as long as Gregg works there. More
by Galen H
Employees Worked With
May 07, 2020
Recall on 2019 Atlas very professional staff. and friendly. Work was done on a timely basis . Greg and Joe have always been great to work with . It makes for relaxed tim very professional staff. and friendly. Work was done on a timely basis . Greg and Joe have always been great to work with . It makes for relaxed time when I have gone in there. More
by ritch
Employees Worked With
April 03, 2017
Service The work was done professionally and the customer service was excellent. I would recommend Volkswagen of Salem to friends and family needing these ser The work was done professionally and the customer service was excellent. I would recommend Volkswagen of Salem to friends and family needing these services any day. More
by riddelkr
Employees Worked With
Greg Bell
April 01, 2017
Love this dealership! This place is the best to work with! Every time I come in to get my VW serivce they always have the best attitude no matter the time of day it is... I am never told to get things serviced Every time I come in to get my VW serivce they always have the best attitude no matter the time of day it is... I am never told to get things serviced on my car I do not actually need. They are honest about everything and very up front. I will be purchasing my next vehicle with them and NOT Dick Hannah VW in Vancouver! Thank you VW of Salem you guys rock!!!! More
by Rencan
Employees Worked With
Zach Ryan
March 25, 2017
Fasdt and Great service Great place to get your car serviced, fast and on time, Nice environment for your wait or they will take you any place you need to go. overall the onl Great place to get your car serviced, fast and on time, Nice environment for your wait or they will take you any place you need to go. overall the only place we will take our Bug. More
by MT
Employees Worked With
Zach Ryan
March 21, 2017
Fantastic service Excellent service. On our trip from Canada, the engine light went on and Salem was the nearest dealer .Jason and his team diagnosed the problem, resea Excellent service. On our trip from Canada, the engine light went on and Salem was the nearest dealer .Jason and his team diagnosed the problem, researched the warranty, and fixed everything in about 3 hours. They even shuttled us to a restaurant and back so we could have lunch. Everything was covered under warranty, and the crew even checked the tire pressure and fluids. Thanks so much for the excellent service. More
by Lucharlton
Employees Worked With
Jason
