Volkswagen of Salem - Service Center

The dealership has invariably been efficient, courteous, prompt, and informative with this and other service appointments. Since we travel two hours for our appointments, it is not possible to drop off the prompt, and informative with this and other service appointments. Since we travel two hours for our appointments, it is not possible to drop off the vehicle, so we enjoy the amenities of the waiting area in the comfortable seating provided. More

This dealership does not know what they tell there customers then they change there story's and wonder why customers get upset and contact corporate then they don't do anything either for the customer customers then they change there story's and wonder why customers get upset and contact corporate then they don't do anything either for the customers so just take ur car somewhere else More

Good quality work, in a reasonable time frame. Priced as well as most dealers. Car is clean afterwards, and have had no difficulties with scheduling, or the service staff. Priced as well as most dealers. Car is clean afterwards, and have had no difficulties with scheduling, or the service staff. More

Always easy to work with. Always keeps me informed of progress. Always friendly. Drop off is always easy. I usually wait and work from the waiting area. And I'm not ever disap Always keeps me informed of progress. Always friendly. Drop off is always easy. I usually wait and work from the waiting area. And I'm not ever disappointed in the service to my vehicle. More

Fast and friendly service My questions were answered promptly I recommend them They do good work promptly I recommend them They do good work More

They provided very good service and informed me of everything they did and recommended for my car, most of all they provided a rental to make for the lack of a car for a period of time. Overall very g everything they did and recommended for my car, most of all they provided a rental to make for the lack of a car for a period of time. Overall very good service. More

Several thing wrong. Drivers sun shade doesn't fold up completely. Rear hatch will not open with dash button. Probably more little things yet to be determined. Drivers sun shade doesn't fold up completely. Rear hatch will not open with dash button. Probably more little things yet to be determined. More

When I brought my car in, nobody was there to greet me. I had to make iContact with someone to get them to speak to me after I had waited for a couple of minutes. When I brought the car in the service pers I had to make iContact with someone to get them to speak to me after I had waited for a couple of minutes. When I brought the car in the service person asked me if the part had been ordered for my car, how should I know I made the appointment? Isn’t that up to the service department? More

Friendly staff. Great you by first. Like the video from tech. Clean and bright waiting area. Great you by first. Like the video from tech. Clean and bright waiting area. More

They did good work and they priced matched another shops quote for my transmission service. quote for my transmission service. More