Volkswagen of Salem - Service Center

They were great about helping me get everything done and still be able to stay within my budget… they kept an open line of communication with me, which I greatly appreciated. Would recommend them to anyone. still be able to stay within my budget… they kept an open line of communication with me, which I greatly appreciated. Would recommend them to anyone. Thank guys! More

We worked with Peter. He was great! Up front and honest. Even recommended a restaurant for lunch He was great! Up front and honest. Even recommended a restaurant for lunch More

Very nice service representative. I'm sorry I can't remember his name, but maybe you can look it up. He was friendly and knowledgeable. The waiting are is very nice and I enjoyed c I'm sorry I can't remember his name, but maybe you can look it up. He was friendly and knowledgeable. The waiting are is very nice and I enjoyed checking our the new "vanagon" or "Volkswagen bus" that is electric. A sales associate ,who knew I wasn't interested in buying , told me all about the features. I will come again to have my out of warranty Audi serviced here, rather than going to Portland for service. More

The service start on time, comfortable facility, good información about other car needs and ask for authorization, we get satisfied with the service información about other car needs and ask for authorization, we get satisfied with the service More

Service was great, got me in and out in no time. Friendly and informative with all the work they needed to do. Friendly and informative with all the work they needed to do. More

Awesome Customer service and an awesome dealership. They make buying a new car fun and enjoyable. They make buying a new car fun and enjoyable. More

Aggressive service manager. Just flat out disrespectful. He has no customer service skills….. basically pay, or take a hike. Had issue with a recall that was performed in 2019 o Just flat out disrespectful. He has no customer service skills….. basically pay, or take a hike. Had issue with a recall that was performed in 2019 on a leaking fuel filter…. Fixed with cellophane tape per VW corporate decision. That fix was done at a Southern California dealership. It failed when I moved up to Oregon.I was told the warranty ran out on the fix. (How do they warranty sticky tape?) anyway, a bad combination of a, not to sharp service manager and a bad corporate decision. I was told by coworkers to never go to that dealership, it’s known to be the worst in Salem. More

They are horrible, left my windows down while it was pouring rain for a week straight, and killed my battery, tried to jump the car and it no longer would start due to them not properly putting the car pouring rain for a week straight, and killed my battery, tried to jump the car and it no longer would start due to them not properly putting the car back together, this place is horrible would not recommend. More