Volkswagen of Salem - Service Center

David was able to have the shop fix an oil leak even though it was caused by a different dealership, and without charging me. Each time I’ve come to this dealership, they’ve been incredibly helpful. though it was caused by a different dealership, and without charging me. Each time I’ve come to this dealership, they’ve been incredibly helpful. More

The folks at Volkswagen Salem are always super friendly and professional. They got my car fixed up fast, and I'm already looking forward to my next oil change. and professional. They got my car fixed up fast, and I'm already looking forward to my next oil change. More

The service staff are friendly and helpful. They do a good job of explaining the service work to be completed and the time required. They also provide convenient Uber rides to and from the deal They do a good job of explaining the service work to be completed and the time required. They also provide convenient Uber rides to and from the dealership More

David Quarles was very helpful in addressing our service issue. He communicated well and took our concerns seriously. He worked to deliver a result that made us happy in a timely manner. issue. He communicated well and took our concerns seriously. He worked to deliver a result that made us happy in a timely manner. More

Service was relatively fast. They take good care of my car. An hour and a half at the dealership is normally not a big deal. The AC and the TV were cranked and made waiting kin They take good care of my car. An hour and a half at the dealership is normally not a big deal. The AC and the TV were cranked and made waiting kinda miserable. There is no reason to be blasting AC or TV at 7 am, is there? More

People were nice; service was expensive. Trying to decide if we will return for next service. Trying to decide if we will return for next service. More

Clean space. Customer service was good. Could have used a table to do remote work while waiting. Customer service was good. Could have used a table to do remote work while waiting. More

The service is so bad here I will not buy a Volkswagen again as this is the only service center near me. Try to sell you snake oil additives to your car that are not Volkswagen approved or OEM. again as this is the only service center near me. Try to sell you snake oil additives to your car that are not Volkswagen approved or OEM. More

Great people great crew and helping when you are needing help with anything they answer questions help with anything they answer questions More

Great people great crew and helping when you are needing help with anything they answer questions help with anything they answer questions More