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Volkswagen of Salem
Salem, OR
966 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 966 reviews
May 05, 2025
JJ & his entire team made this the easiest vehicle purchase I’ve had to date. They all worked to get me the best deal and there was never any pressure. I would highly recommend anyone buy from this t purchase I’ve had to date. They all worked to get me the best deal and there was never any pressure. I would highly recommend anyone buy from this team. More
by MARISSALAKEY
Verified Customer
May 05, 2025
Poor salesmanship. Used vehicles are not safe, clean or maintained. Finance guy was not welcoming, cordial or thankful. Volkswagen of Salem will not get any business fr Used vehicles are not safe, clean or maintained. Finance guy was not welcoming, cordial or thankful. Volkswagen of Salem will not get any business from me in the future. More
by Onry001
Employees Worked With
AZ
May 05, 2025
Scheduled a last minute oil change and replace the fuel filter(s). Work was done on time and as promised. Thank you. filter(s). Work was done on time and as promised. Thank you. More
by RobinG
Employees Worked With
May 04, 2025
Very knowledgeable and efficient. Able to answer questions that other VW service departments could not. Able to answer questions that other VW service departments could not. More
by K.HOOGE
May 04, 2025
Hard to schedule left 2 vacuum lines not clamped which left me in LA with check engine light. I was stress and very upset. left me in LA with check engine light. I was stress and very upset. More
by CHADSEMAIL2
Employees Worked With
May 04, 2025
Above & beyond! Dave assisted me with a difficult insurance company. Also helped with a repair thru my extended warranty. He is * stellar* !!! Dave assisted me with a difficult insurance company. Also helped with a repair thru my extended warranty. He is * stellar* !!! More
by clr967
Employees Worked With
Dave Quales, Service Dept
May 03, 2025
Salesperson was pushy, didn't take time to understand what I wanted, and I ended up in a car I don't actually like. After the transaction was finished and we were waiting on finance he tried this weird ' what I wanted, and I ended up in a car I don't actually like. After the transaction was finished and we were waiting on finance he tried this weird 'gotcha' move about my music taste??? Then told me 'not that it's my business but you could have afforded something more expensive' like my dude if you'd backed off at any point maybe I would have. I've had good experiences there before and I want to be able to recommend the dealership to people who are commenting on my new car, but I just can't! Plus, I've received many texts and emails about rating! Which I've already done! If I could do it again I would not have purchased and gone somewhere else where I'd be heard and in my dream car. ????? More
by MEGAN.E.EICHELBERGER
Employees Worked With
Dyma?
