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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
972 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 972 reviews

March 28, 2025

Scheduling is typically only a week or so out, but long wait times if waiting at the dealership For service to be completed. More

by Luckymom2cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Hand
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Mar 30, 2025 -

Volkswagen of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 28, 2025

Tonya was amazing With getting me situated with my new model 3 Definitely salesperson of the year More

by FAZEV9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Risseeuw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Volkswagen of Salem responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 26, 2025

Skip the salesman was extraordinary. He helped us a lot answering questions, he made sure we had the best experience buying a car. He went over the limit to help us out More

by ALACRAN84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skip collins
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Mar 26, 2025 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Skip here at Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 25, 2025

First time ever that I changed my mind about keeping my new car. Traded it in! No regrets. Only at VW Salem! More

by RENEEDENIS76
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dmytro Zolotarov
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Mar 26, 2025 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 25, 2025

bough broken car, have taken it it multiple times. they make up random things that are wrong with my car after i have taken it to my mechanic that is 100% trustworthy. would never go here again, wish More

by lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Volkswagen of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

March 25, 2025

Thanks for the sandwich, coffee and second key made for me. It made a positive difference. More

by GRANTOLDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Risseeuw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Volkswagen of Salem responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 24, 2025

Great experience. I usually buy private party but was in a rush to buy a car and went through Salem VW. I was pleasantly surprised and enjoyed my buying experience! More

by INTEGRITYMAC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dima
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Mar 25, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 23, 2025

Volkswagen was extremely helpful, in their professional environment. Skip was my salesman, he goes over the moon for his clients & coworkers. More

by SEANALVARADO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skip, Perry, Andy
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Mar 25, 2025 -

Volkswagen of Salem responded

Thank you so much, Sean, for choosing Volkswagen of Salem! Please let us know if we can be of any more assistance. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 22, 2025

My experience was excellent—professional, patient, and made the car buying process easy and enjoyable. More

by KIYAWDANCER2015
Recommend Dealer
Yes
Employees Worked With
Skip
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Mar 25, 2025 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

March 22, 2025

Against me a piece of mind to know that a certified Volkswagen Technician is making repairs on my vehicle specialist for the Volkswagen cars More

by Raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Volkswagen of Salem responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Raymond, feel free to contact us at your convenience. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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