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Volkswagen of Salem
Salem, OR
1,217 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,217 reviews
January 19, 2026
Rude. unwillingness to explain. unwelcoming Uninviting. overly expensive. I will not be returning to this service center. unwillingness to explain. unwelcoming Uninviting. overly expensive. I will not be returning to this service center. More
by LISAJ.EXP626
Verified CustomerEmployees Worked With
January 18, 2026
Lack of communication, my car was there for 2 weeks to diagnose after being told it would take 2 days to diagnose. Then was told it would take an additional 3-4 weeks to fix because they were 'backed up' diagnose after being told it would take 2 days to diagnose. Then was told it would take an additional 3-4 weeks to fix because they were 'backed up' More
by COUNTRIEGIRL1
Employees Worked With
Devin and then Greg because we found out Devin was gone, which was only because my husband came down to find out what was going on with my vehicle
January 18, 2026
Very professional experience. Dema really listened to me and was able to match a sale to my needs. Finance details were very thorough and explained directly and clearly. Overall a Dema really listened to me and was able to match a sale to my needs. Finance details were very thorough and explained directly and clearly. Overall an excellent experience. More
by FRANKHW52
Employees Worked With
Dema Zolotarov
January 17, 2026
You walk into the dealership with the goal of finding the right Volkswagen for you. From the start, the sales team treats you with respect and genuine interest, not pressure. A sales consultant like Tony tak right Volkswagen for you. From the start, the sales team treats you with respect and genuine interest, not pressure. A sales consultant like Tony takes the time to listen to what you’re looking for, answers every question clearly, and explains features and financing so you understand all your options. They keep everything honest and fun, making the car-buying process feel easy rather than stressful More
by CHEWCHONWS
Employees Worked With
Tony
January 17, 2026
It was pleasant I had a great experience at the Volkswagen dealership. The staff was friendly, knowledgeable, and never pushy—they took the time to answer all my questions and make the process easy Volkswagen dealership. The staff was friendly, knowledgeable, and never pushy—they took the time to answer all my questions and make the process easy. From start to finish, everything felt smooth, professional, and genuinely customer-focused. More
by CHEWCHONWS
January 15, 2026
My questions were not addressed properly. Person responsible was annoyed to have my questions and was rude. They were not willing to tell me what is the minimum I needed to make the car safe Person responsible was annoyed to have my questions and was rude. They were not willing to tell me what is the minimum I needed to make the car safe rather than doing everything they suggested. It was very expensive. Waiting area was not the best. More
by Mina
January 14, 2026
They are doing great. My car is now fixed and I’m happy with service I received My car is now fixed and I’m happy with service I received More
by Seb
