Volkswagen of Palatine

Lisa made my experience so pleasant when I was looking for my first car. She never pressured me into buying when I wasn't ready. She took her time in explaining all about the warranty, the features on the for my first car. She never pressured me into buying when I wasn't ready. She took her time in explaining all about the warranty, the features on the car, and leasing/financing options. Im so happy that she was the one to help me out! More

No pressure style was very appreciated! That and we had all day to test out cars--and there were lots of them--before making this big decision. Also, very comfortable sales room with children's play area, all day to test out cars--and there were lots of them--before making this big decision. Also, very comfortable sales room with children's play area, free coffee, apples, bagels, etc. We will definitely be recommending the Autobarn to friends. More

We had a very good experience at the Autobarn in Mt. Prospect. We purchased a new VW and were very happy with the selection and service. I would recommend them again! Prospect. We purchased a new VW and were very happy with the selection and service. I would recommend them again! More

Very satisfied with purchase of my eso love the cars and had a great salesperson raffi I have bough many of cars from Autobarn everything from a jetta to a toureg loved them all and raffi was always willin had a great salesperson raffi I have bough many of cars from Autobarn everything from a jetta to a toureg loved them all and raffi was always willing to help and go the the extra mile More

I am very satisfied with all purchase process ! Rafal I am very satisfied with all purchase process ! Rafal was very helpfull and patient, specially because i was undecided what to buy. I recommend th I am very satisfied with all purchase process ! Rafal was very helpfull and patient, specially because i was undecided what to buy. I recommend this dealership - GREAT SERVICE !!! More

Were to start... My wife and I were in DESPERATE Were to start... My wife and I were in DESPERATE need of a car and we did our research on what we wanted. From the time we got to the dealer at Were to start... My wife and I were in DESPERATE need of a car and we did our research on what we wanted. From the time we got to the dealer at 9am on a Saturday, we were out the door by 12pm. Robbie Leon really helped us out in a big way. What we had in mind was a used car but Robbie gave us our options of buying new and we purchased new. Everything from Robbie, to the finance department to the porters was top-notch. Bravo! More

I had a great experience! Lisa Dahl was so unbelievably helpful and friendly. I've never wanted to buy a car from someone, but I 100% wanted to buy a car from Lisa. She really knows what she is talking abo helpful and friendly. I've never wanted to buy a car from someone, but I 100% wanted to buy a car from Lisa. She really knows what she is talking about, and provided a great car shopping experience. I would definitely go back here specifically to buy a car from Lisa! More

Starting off as just browsing, Rafal and his co-workers, offered great assistance. Mainly working with Rafal, he was very knowledgeable with all the cars at the dealership, giving advice, making suggestions offered great assistance. Mainly working with Rafal, he was very knowledgeable with all the cars at the dealership, giving advice, making suggestions, and so forth. He was very friendly, patient, and understanding, he had set up a perfect price for a brand new vehicle, and had taken carer of all the business in a matter of minutes. The whole deal was closed in no time and I was off in a brand new Volkswagen. I would recommend any car shopper or browser to stop by at the autobarn of Mt.Prospect, for friendly reps and employees and great prices and service. I would suggest asking for Rafal, to get a good price, knowledgeable advice and answers, and a friendly and smooth feeling deal. That will make you drive off feeling successful, just as I did. More

Jason nad his crew provided excellent handling of specialized work done on my TDI Cup car. Knew throughout the process what was going on and work was completed on time and budget. Thanks so much specialized work done on my TDI Cup car. Knew throughout the process what was going on and work was completed on time and budget. Thanks so much from our team. Victor More

We have now purchased two vehicles from this dealership and both experiences have been outstanding! I cannot express how much I greatly appreciate Robert's patience with my MANY questions and his hard wor and both experiences have been outstanding! I cannot express how much I greatly appreciate Robert's patience with my MANY questions and his hard work at making us comfortable in all aspects of our recent purchase. Joe finalized our paperwork quickly and efficiently, and we appreciate his consideration of our time. John Paul's reassurance and knowledge have been immeasurable with all of our service needs, and in that we take great comfort for the ongoing care of our vehicle. We have been very fortunate to have found this dealership and are thankful to all that we have dealt with while there. More