Volkswagen of Palatine

They take care of you. I had an issue with my car and was given the option to come in for a service appointment. Upon arrival, Diego was helpful and thorough. Quick, efficie I had an issue with my car and was given the option to come in for a service appointment. Upon arrival, Diego was helpful and thorough. Quick, efficient service and my needs were taken care of with no problems. Great job and fantastic customer service! More

Outstanding Services Again outstanding service at the AutoBarn of Mount Prospect in fact ever since 2006 I would without Hesitation Recommendation of this Dealership for a Again outstanding service at the AutoBarn of Mount Prospect in fact ever since 2006 I would without Hesitation Recommendation of this Dealership for any and All service From Sales To Services More

Excellent service. Kind staff. Impeccable store. Excellent establishment. Everything went extremely quick. Dealership was exceptionally clean and inviting. Very kind staff. I felt like I was at home, Excellent establishment. Everything went extremely quick. Dealership was exceptionally clean and inviting. Very kind staff. I felt like I was at home, comfortable. I was treated great. Staff also professional but more importantly humorous. More

Service Brought our Atlas for service refarding faulty volume button on steering wheel and noise when opening and closing front passenger door. Both issues w Brought our Atlas for service refarding faulty volume button on steering wheel and noise when opening and closing front passenger door. Both issues were resolved easily. All members of the staff and professional and courteous. Extrememly satisfied with vehicle. More

Good Service from the Service Dept. Diago (sp?) first met me as I drove in. He was very professional, polite and helpful. He explained the amount of time to wait and said he would come Diago (sp?) first met me as I drove in. He was very professional, polite and helpful. He explained the amount of time to wait and said he would come and let me know when the car was ready which he did. Again, with a courteous, friendly helpful manner. More

GREAT I HAVE BEEN DEALING WITH AUTOBARN SINCE 2001,AT THE MT.PROSPECT LOCATION WITH JOHN PAUL.I HAD NEVER HAD A BAD EXPERIENCE WITH THEM.SINCE I WORK A FEW I HAVE BEEN DEALING WITH AUTOBARN SINCE 2001,AT THE MT.PROSPECT LOCATION WITH JOHN PAUL.I HAD NEVER HAD A BAD EXPERIENCE WITH THEM.SINCE I WORK A FEW MINUTES AWAY THEY ARE ABLE TO TAKE ME TO AND FROM WORK.THE REST OF THE CREW THERE DOES AND OUTSTANDING JOB AS WELL. More

AUDI S4 OWNER Dealership addressed concerns in a timely fashion, will recommend dealership for future purchases. Countryside location is my preferred dealership out Dealership addressed concerns in a timely fashion, will recommend dealership for future purchases. Countryside location is my preferred dealership out of the franchise. Robert Fischer JR was who I dealt with. More

They have got you covered! They do what you ask of them, no pressure and they will give your vehicle a thorough check and if there is any other work needed, they will inform you They do what you ask of them, no pressure and they will give your vehicle a thorough check and if there is any other work needed, they will inform you. I am satisfied with Autobarn and have trusted them through the years. More

Great Experience Every person at the Mt. Prospect Auto Barn is very courteous, helpful, nice. I feel like a valued customer. Waiting area is comfortable, the snack Every person at the Mt. Prospect Auto Barn is very courteous, helpful, nice. I feel like a valued customer. Waiting area is comfortable, the snacks and beverages are a nice touch! More

Doesn’t happen often I had just purchased a CPO (certified Pre-Owned vehicle) from the Autobarn and there was a crack in the windshield. They delivered on their promise I had just purchased a CPO (certified Pre-Owned vehicle) from the Autobarn and there was a crack in the windshield. They delivered on their promise to replace it as I suspected they would! I am very happy with my purchase and will come back to purchase my next VW! More