Volkswagen of Palatine

"Service Techs are always courteous and knowledgeable." Whether I am coming in for an oil change or a tire change, every service tech is courteous and friendly. I leave out satisfied each time. Whether I am coming in for an oil change or a tire change, every service tech is courteous and friendly. I leave out satisfied each time. More

Just the people to deal with. This is the second car from here and the people and the service is always very good. We learn a lot, just from talking to the guys here. keep up the This is the second car from here and the people and the service is always very good. We learn a lot, just from talking to the guys here. keep up the good work. More

Car brought in for oil change Service Tech was courteous and oil change was completed within an hour as I was told. Car was also washed, I am satisfied with this experience Service Tech was courteous and oil change was completed within an hour as I was told. Car was also washed, I am satisfied with this experience More

Purchase of new car Very friendly and helpful by Cesar Martinez very nice showroom nice and clean everyone we spoke to his helpful and sincere good lineup of presentable Very friendly and helpful by Cesar Martinez very nice showroom nice and clean everyone we spoke to his helpful and sincere good lineup of presentable new cars More

A great deal negotiated with courteous professionals I recently purchased a 2017 VW Golf Sportwagon. My experience was very good overall. A reasonable online price drew me in. Jack and Bojan were both at I recently purchased a 2017 VW Golf Sportwagon. My experience was very good overall. A reasonable online price drew me in. Jack and Bojan were both attentive, negotiated kindly and courteously, and were able to offer me a good price with financing that fit my needs. More

Consistant and reliable Aldo, service advisor, took personal care in my service exservice.perience, oil change. Very nice that he recognized me as a loyal customer. Good se Aldo, service advisor, took personal care in my service exservice.perience, oil change. Very nice that he recognized me as a loyal customer. Good service. Good More

Great experience As always at the Autobarn Mount Prospect. Excellent service, great price and car came back spotless. Was offered the service coupon with out asking. H As always at the Autobarn Mount Prospect. Excellent service, great price and car came back spotless. Was offered the service coupon with out asking. How sweet is that. More

One of the best places to buy a vehicle My experience at this dealer was phenomenal. I walked in and had the deal I wanted in no time at all. No walking back and forth to talk to a manager h My experience at this dealer was phenomenal. I walked in and had the deal I wanted in no time at all. No walking back and forth to talk to a manager he came to me to make a deal. That’s a first. It was by far the most comfortable experience I have ever had purchasing a new vehicle. More

Efficientservice It was a delight to deal with the service center here. John Paul was efficient, professional and accommodating. He answered questions and was knowle It was a delight to deal with the service center here. John Paul was efficient, professional and accommodating. He answered questions and was knowledgeable. I would return. More

Window issue Issue resolved to our satisfaction in a fairly timely manner. We will continue utilize this service center for both our EOS and Passat. Thank you Issue resolved to our satisfaction in a fairly timely manner. We will continue utilize this service center for both our EOS and Passat. Thank you More