Volkswagen of Palatine

Professional service I truly appreciate Dr. John Paul's service provided during our last visit. Yes, he probably would qualify for an honorary Phd and I would highly reco I truly appreciate Dr. John Paul's service provided during our last visit. Yes, he probably would qualify for an honorary Phd and I would highly recommend him for this distinction amongst his peers. Here is our story this journey to see Herr Doktor Paul. We currently drive a 99 Passat we purchased new while stationed in Germany. Yes, if you're doing the math, that was last century. The professional service we have received from your team has been outstanding. Having received service from a VW dealer in Germany we understand the high standards VW has. I vividly recall my service advisor Herr Kellner, his attention to detail and his professional appearance complemented with the white 'doctors' jacket they wore. Flash forward to Mount Prospect 2018 and we are still receiving quality service. Thank you my fellow professionals. I wish you all peace and good health in 2019. Keep up the good work! Mit freundlichen grussen, Ramon Prieto More

Great job!! Great service. The only problem that I had was with anissue with vw corporate policy that required me to bring the car back the following day Great service. The only problem that I had was with anissue with vw corporate policy that required me to bring the car back the following day More

Most impressive experience ever! Bojan was such a wonderful help in our car leasing experience at Autobarn Mt. Prospect! He was very accommodating and understanding of our specific cr Bojan was such a wonderful help in our car leasing experience at Autobarn Mt. Prospect! He was very accommodating and understanding of our specific criteria, and we left with a beautiful car that fit our budget! We are so impressed and have nothing but great things to say about Bojan and his crew at Autobarn. HIGHLY SUGGEST!!! Cheers, Parker More

Oil change ans software update Took me as a walkin without appointment and accuratey time needed for work. The lobby was perfect for doing some work while waiting. Will be back. Took me as a walkin without appointment and accuratey time needed for work. The lobby was perfect for doing some work while waiting. Will be back. More

Always Amazing! Went in for my new vw Golf R's first oil change and as always quick easy and on time. Always a pleasure with everyone at the dealership. Went in for my new vw Golf R's first oil change and as always quick easy and on time. Always a pleasure with everyone at the dealership. More

Initial 30 Day Inspect Really not much to do on the 30-day inspection. But Aldo was very courteous and explained the process. Inspection was finished within the promised ti Really not much to do on the 30-day inspection. But Aldo was very courteous and explained the process. Inspection was finished within the promised time frame. More

Bojan K. & Frank C. made our family experience unrivaled! Great service by Bojan K. & Frank C., taking us through entire experience of owning a new Tiguan. Negative w/Jeff (Finance). Autobarn-Thank You Great Great service by Bojan K. & Frank C., taking us through entire experience of owning a new Tiguan. Negative w/Jeff (Finance). Autobarn-Thank You Greatly! More

We needed a second car. Marley, Brett, and Dennis helped out from the word go. When local credit unions would not help, the team at Autobarn stepped in and helped us get a se Marley, Brett, and Dennis helped out from the word go. When local credit unions would not help, the team at Autobarn stepped in and helped us get a second car through VW Credit. Thanks again!! More

Never been treated better! Checke in was smooth transportation home was highly appreciated breakfast bar was good received coupon for oil change car runs like a champ thank you Checke in was smooth transportation home was highly appreciated breakfast bar was good received coupon for oil change car runs like a champ thank you Autobarn Service Center! More

Service I have purchased several cars and been a customer of the Mt. Prospect Autobarn since they opened their doors. Service has always been done at the Au I have purchased several cars and been a customer of the Mt. Prospect Autobarn since they opened their doors. Service has always been done at the Autobarn. John Paul is a joy to deal with, He is kind, always polite and efficient and most thorough in advising what my cars needs are. I highly recommend him and this service facility More