Back

Volkswagen of Palatine

Mt Prospect, IL

not yet
rated
1,356 Reviews

333 W Rand Rd.

Mt Prospect, IL

60056

Directions

Filter Reviews by Keyword

By Type

1,356 Reviews of Volkswagen of Palatine

February 16, 2017

New Car Battery with Great Service I had a new car battery installed. The price was good with the coupon that I used. Tek (Rogoz Wojciech) was very good to deal with. More

by VW Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wojciech Rogoz
February 15, 2017

Service Excellence Overall another outstanding service experience.. John Paul and the Techs do a GREAT JOB !! Very thorough and prompt .. In all of my years of dealing w More

by ljk66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wojciech Rogoz, John Paul
February 13, 2017

Wonderful people I had a great experience. They had the car I searched for after getting my check from the diesel buyback and they really made the whole experience qui More

by ivocanivo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefka Boudinova
February 11, 2017

Service Confidence Aside from from the warn and genuine folks that work at the Autobarn, I always feel like my vehicles are getting the best care and maintenance from th More

by V/Dub Lifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi Ohanian, John Paul
February 11, 2017

Purchased a used car. This was my first purchase from Autobarn VW and the team of people I worked with did everything they could to make it a great experience. Thanks to th More

by Minnesota buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miso, Allen Mando
February 10, 2017

Purchasing a used vehicle The dealership had the car I was looking for and I purchased at a fair price. The salesperson was knowledgable and friendly. She took a lot of time wi More

by Kathy Krieger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Mando, Stefka Boudinova
February 08, 2017

Above and beyond...consistently. I have been coming to the autobarn of Mt Prospect for many years now. Every single time I come everybody is happy, smiling and always treat me exce More

by Rolfwaller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi Ohanian, John Paul
February 08, 2017

Best place for VW service in Chicago area I have been coming here for service for over 13 years. John Paul is the best. Hands-down the best VW service in Chicago area. More

by TDI Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wojciech Rogoz, John Paul
February 08, 2017

trustworthy attentive and friendly I have been going to Autobarn in Mt Prospect for a couple years since I purchased my 2012 EOS. I have always found the service department to be friend More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wojciech Rogoz, John Paul, Ray Puentes
February 06, 2017

Attentive I had just purchased a 2012 Jetta it did not have a wind deflector for the sun roof. So, while waiting for the finance dept; went to service and orde More

by Ruthann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Langefeld
...
36
...