Volkswagen of Palatine

first service for 2014 Tiguan John Paul is a good listener and seems very thorough. I know he's been at Autobarn at least since 2005 when I made my first purchase there. I was a John Paul is a good listener and seems very thorough. I know he's been at Autobarn at least since 2005 when I made my first purchase there. I was always lucky to get to have him handle my VW servicing. Autobarn runs a great service dept! More

In and out quickly Brought my car in for 30 inspection after purchase. They were polite, quick, and on time and even washed my car afterwards. Very professional and cust Brought my car in for 30 inspection after purchase. They were polite, quick, and on time and even washed my car afterwards. Very professional and customer service was great. More

New Sales Experience Autobarn in Mt. Prospect was able to deliver a very positive sales experience. They went the extra mile when others came up short. Overall, I was ver Autobarn in Mt. Prospect was able to deliver a very positive sales experience. They went the extra mile when others came up short. Overall, I was very pleased. More

Convenience and service quality The best and most friendly service possible. Always ready to help never a "no" with s reasonable explanation as to why. Having been buying VW pro The best and most friendly service possible. Always ready to help never a "no" with s reasonable explanation as to why. Having been buying VW products for many years. With many choices no one company has been ever able to do a better price or service combination. More

Awesome as always! Ray is always very patient and helpful when I have a problem with my car. I can email him and get everything set up without even having to call the de Ray is always very patient and helpful when I have a problem with my car. I can email him and get everything set up without even having to call the dealership. Great customer service, will not go anywhere else. More

Getting rid of the bug in my bug Ray was super quick and helpful in getting my car into and out of service. He answered all my questions, even the stupid ones. I always have wonderful Ray was super quick and helpful in getting my car into and out of service. He answered all my questions, even the stupid ones. I always have wonderful help at this dealer no matter which employee I deal with. More

Used car purchase We bought a 2013 VW Tiguan. Our salesman, Robert Baturin was a pleasure to work with. There was no pressure, and he made the car buying experience g We bought a 2013 VW Tiguan. Our salesman, Robert Baturin was a pleasure to work with. There was no pressure, and he made the car buying experience go smoothly and efficiently. More

Ray helped again- As Always My Oil light went on and Ray was able to find the problem, explain it, fix it and get the car back to me before the end of the day. Have come to expe My Oil light went on and Ray was able to find the problem, explain it, fix it and get the car back to me before the end of the day. Have come to expect this service over the years of bringing my 2008 Passat wagon in. Thanks again Ray- More

Ourchased new car...quick, easy and professional. We were so very pleased with the speed and professionalism of Robert and Allen. They should be commended of their approach to making the experience e We were so very pleased with the speed and professionalism of Robert and Allen. They should be commended of their approach to making the experience enjoyable. This is our first exposure to The Autobarn and if it is like this going forward...we made a great decision to come here. Thank You! More

New car initial/30 day inspection The voice guidance of the Navi System would not work. It required extended time to find the cause and repair. Since waiting would be too long a loaner The voice guidance of the Navi System would not work. It required extended time to find the cause and repair. Since waiting would be too long a loaner car was offered. Upon work completion I was immediately notified. Everything done in a friendly and professional manner. More