Volkswagen of Palatine

Service Visit Quick service, friendly, thoroughly explained work that was done. Have always had good experience at Autobarn and feel the quality of service and pri Quick service, friendly, thoroughly explained work that was done. Have always had good experience at Autobarn and feel the quality of service and price is top notch. More

Service Department excellent. We bought 2 Jettas from the Autobarn. Good Sales and Service Team. John Paul keeps our cars going and the expenses under control (thank you). We are We bought 2 Jettas from the Autobarn. Good Sales and Service Team. John Paul keeps our cars going and the expenses under control (thank you). We are very happy with this dealership and highly recommend it. More

Ball joint repair Yes my expectations were definitely met. I'm especially happy with how Ray handled my repair. He was courteous, professional, explained very well the Yes my expectations were definitely met. I'm especially happy with how Ray handled my repair. He was courteous, professional, explained very well the car issues. I think the picures he took to show me the car problem points was something that was beyond my expectations and it shows a desire to go an extra mile in customer relations. I also feel confident with the car repair. More

Great customer service, Chris the best!!! A big thanks to Chris and Avtobarn VW Mt prospect for getting me my car at a great price. That second car I bought at this dealership. Would definitel A big thanks to Chris and Avtobarn VW Mt prospect for getting me my car at a great price. That second car I bought at this dealership. Would definitely refer Avtobarn Vw to anyone looking for a vehicle More

Great sales and service team My daughter and I love our GTO and GLI and the Autobarn dealership in Mt Prospect is truly an exceptional team. Their staff is a group of seasoned pro My daughter and I love our GTO and GLI and the Autobarn dealership in Mt Prospect is truly an exceptional team. Their staff is a group of seasoned professionals, many of which have been there over many years. Visiting with them is like visiting with my family. Sales team and service team is second to none. More

As always great, professional service. Fast, quality work. All repairs are explained before work is completed, with multiple options based on issue of the vehicle. Very accurate when estim Fast, quality work. All repairs are explained before work is completed, with multiple options based on issue of the vehicle. Very accurate when estimating time of repairs. More

My experience and impression of this dealerships personel I am very pleased with the sales and service personel. I feel that they are equally concerned about my interest, Even though that last question below I am very pleased with the sales and service personel. I feel that they are equally concerned about my interest, Even though that last question below only allowed me to select only one employee. More

Excellent Fast, friendly, clean waiting area, excellent service department and overall great experience . Keep up the excellent work and I plan on continuing t Fast, friendly, clean waiting area, excellent service department and overall great experience . Keep up the excellent work and I plan on continuing to have my Jetta serviced with such a great establishment . More

Was not a busy day, taken care of right away. Always like dealing with John Paul, very good and personable. Will always answer my questions, and if he doesn't know the answer, he will find out. Always like dealing with John Paul, very good and personable. Will always answer my questions, and if he doesn't know the answer, he will find out. Was glad I brought in my car, because I really did need the brakes. More

Purchase The Autobarn was Easy going and no pressure to sell. My new car purchase was - Quick and Painless. The delivery was - Fast and Informative. Exce The Autobarn was Easy going and no pressure to sell. My new car purchase was - Quick and Painless. The delivery was - Fast and Informative. Excellent communication from the dealership More