Volkswagen of Palatine

Happy Customer I had been searching for a new car for some time and was interested in a used vehicle they had. After not getting a response from their internet depar I had been searching for a new car for some time and was interested in a used vehicle they had. After not getting a response from their internet department I decided to head into the dealership myself (with very low expectations). But to my surprise everyone was very friendly and helpful. I worked with Christopher and he was patient and informative. I ended up purchasing a certified vehicle and overall it was a pleasant experience. More

Changed Bad experience at first, but was contacted and later resolved with the co owner and was able to buy a car from them through another dealership. Bad experience at first, but was contacted and later resolved with the co owner and was able to buy a car from them through another dealership. More

Great experience as always. I have purchased 11 cars from this location in the past 15 years and always pleased. Friendly employees and always willing to work with you. Highly r I have purchased 11 cars from this location in the past 15 years and always pleased. Friendly employees and always willing to work with you. Highly recommended! More

Awesome ! I had a TDI that I had to return and your sales team was awesome and helped me get into a newer car once my money for my TDI cleared the bank. Bot ! I had a TDI that I had to return and your sales team was awesome and helped me get into a newer car once my money for my TDI cleared the bank. Both Stefka and Robert were awesome in helping me into my 2014 Jetta. More

Excellent! I have been with this dealership since they opened....have purchased 5 cars from The Autobarn....have serviced these cars at the Autobarn. My experie I have been with this dealership since they opened....have purchased 5 cars from The Autobarn....have serviced these cars at the Autobarn. My experiences with the sales and service staff has shown them to be efficient, courteous, and friendly. I would highly recommend this company to anyone looking for a reputable car dealership. More

Always the Best Purchased the new roof rack bars for my 2017 Alltrack and had them installed. As is usual, I got excellent service and product for a fair price. Purchased the new roof rack bars for my 2017 Alltrack and had them installed. As is usual, I got excellent service and product for a fair price. More

Great customer service If I would have known how well the people at Autobarn Volkswagen treat and respect their customers. I would have never purchased my three prior Honda' If I would have known how well the people at Autobarn Volkswagen treat and respect their customers. I would have never purchased my three prior Honda's. Great people!! Never would sell you a service that is not needed. They always offer service discounts and free car washes. More

Great place to do business . Staff very enjoyable to work with. Will definitely keep coming back for service on both passat and eos. we enjoy the hospitality exhibited by this d . Staff very enjoyable to work with. Will definitely keep coming back for service on both passat and eos. we enjoy the hospitality exhibited by this dealership. More

excellent. Very nice people, they took very good care of us. They did everything in their hands so we would leave satisfied, and we are looking forward to keep c Very nice people, they took very good care of us. They did everything in their hands so we would leave satisfied, and we are looking forward to keep coming back to this store. More

Competent VW repair Work completed on time satisfactorily. Made suggestions for additional recommended PM without heavy handed sales pitch. Offer specials from time to ti Work completed on time satisfactorily. Made suggestions for additional recommended PM without heavy handed sales pitch. Offer specials from time to time that helps save some money. More