Volkswagen of Palatine

Excellent I had an appointment this morning for a oil change. I was in and out in a flash. That included a car wash too. Great job! I had an appointment this morning for a oil change. I was in and out in a flash. That included a car wash too. Great job! More

Above and Beyond I just bought a certified used 2016 Passat. We agreed at the sales time what would be corrected at no charge. As I drove it home on the tollway. I not I just bought a certified used 2016 Passat. We agreed at the sales time what would be corrected at no charge. As I drove it home on the tollway. I noticed that the car pulled a little to the left. They fix the alignment at no charge to me. The staff is just so easy to get along with. Not just trying to sell cars. But keep you as a client for life. That's what they did with me. More

Great experience with service department as always. My visit went as smooth as I could have asked for. The service took a little quicker than I was expecting which is a bonus. I've never had a bad expe My visit went as smooth as I could have asked for. The service took a little quicker than I was expecting which is a bonus. I've never had a bad experience with these folks. More

Great service as always It was 5.30pm and he still help me to finish Oil change on that day since there were only two mechanics left after 4pm. It was 5.30pm and he still help me to finish Oil change on that day since there were only two mechanics left after 4pm. More

The best dealer service ever. This dealership has an outstanding service department that really cares about the customer, I've been coming here for over 10 years and one of the re This dealership has an outstanding service department that really cares about the customer, I've been coming here for over 10 years and one of the reasons I buy VW's is because of Autobarn service. More

airbag replacement Everyone was courteous and helpful from the initial telephone call to the quick repair time. I would recommend this dealership for service in the futu Everyone was courteous and helpful from the initial telephone call to the quick repair time. I would recommend this dealership for service in the future. More

I trust Mount Prospect VW This dealership is personable, very helpful both on the phone and in person. They work to meet your schedule and I've always had a loaner car when I n This dealership is personable, very helpful both on the phone and in person. They work to meet your schedule and I've always had a loaner car when I needed it. Highly recommend them! More

Helpful employees, interested in assisting my needs I was greeted by the dealership owner. She also checked my car and suggested that it be cleaned before replacing the windshield. All the paper work wa I was greeted by the dealership owner. She also checked my car and suggested that it be cleaned before replacing the windshield. All the paper work was in order ready for me to sign and leave the car in their hands to fix. More

...been using Autobarn for over ten years...better than ever now. I look forward to seeing the new Tiguans coming out this summer and will definitely be coming to Autobarn VW. All is great...thanks for the f now. I look forward to seeing the new Tiguans coming out this summer and will definitely be coming to Autobarn VW. All is great...thanks for the free wash....wheel cleaning needs to be a bit more thorough... More

Very Customer Friendly Worked with Raffy Sales Manager on something I needed done on a Used Car I bought from Mt. Prospect VW Autobarn. He lived up to his word he got me in Worked with Raffy Sales Manager on something I needed done on a Used Car I bought from Mt. Prospect VW Autobarn. He lived up to his word he got me in touch with Service and all was taken care of immediately. That is what everyone should expect from a great dealership. You get that from Mt. Prospect Autobarn. Vito More