Volkswagen of Palatine

Got my oil changed I took my car to get it oil changed. They performed the task & washed my cruiser! I was pleased with the results. They also cleared the mmi message I I took my car to get it oil changed. They performed the task & washed my cruiser! I was pleased with the results. They also cleared the mmi message I was getting. More

Quick and honest Took my Tiguan in thinking I may need a brake job. Got a call back less than an hour later informing me that all is good and plenty of pad life left. Took my Tiguan in thinking I may need a brake job. Got a call back less than an hour later informing me that all is good and plenty of pad life left. The tech said there was no reason to do the service. In the past with other dealers, I know they would have pushed a full front and back brake job in this situation. I have always felt that Autobarn is an honest and ethical dealer. More

excellen service John Paul is the BEST!!! I always know what is happening with my car. He is so polite and kind. I would recommend his help to anyone John Paul is the BEST!!! I always know what is happening with my car. He is so polite and kind. I would recommend his help to anyone More

Kind, low pressure,thorough We found the service at Autobarn to be excellent. We first visited the Autobarn in the fall as we began our search to replace a 19 year old vehicle. We found the service at Autobarn to be excellent. We first visited the Autobarn in the fall as we began our search to replace a 19 year old vehicle. We took our time and finally purchased a vehicle in late January. Josh, our salesperson, was great through the entire experience. There was no pressure, just patience and understanding as we worked through the process. We are now the owners for a Passat SEL Premium and love it! Thanks, Josh, and the team at Autobarn for making our car buying experience stress free. More

Great customer service! Every time I.ve been here, I'm treated with the upmost respect! They are knowledgeable and friendly! Diego, John and Ray were awesome! Thank you! Every time I.ve been here, I'm treated with the upmost respect! They are knowledgeable and friendly! Diego, John and Ray were awesome! Thank you! More

Always the best service Never a complaint always great service. would recommend Autobarn for sales and service without any hesitation. My family has purchased 5 vehicles fro Never a complaint always great service. would recommend Autobarn for sales and service without any hesitation. My family has purchased 5 vehicles from Autobarn of Mount Prospect. More

Great Service! I went to the dealership for an oil change of my Jetta. I had great experience overall . John Paul is very knowledgeable in his service area. I went to the dealership for an oil change of my Jetta. I had great experience overall . John Paul is very knowledgeable in his service area. More

Purchase of new car Daniel was very informative and knowledgeable about the 2018 Tiguan SE I purchase. He was not a agressive sale person. He relayed the my concearns ( Daniel was very informative and knowledgeable about the 2018 Tiguan SE I purchase. He was not a agressive sale person. He relayed the my concearns (priceing of the SUV) to his boss and I would like to thank him for that! More

Always professional, Aldo is great. Great people and always professional. Comfortable and clean waiting area which is great for relaxing and everyone is available for any questions that Great people and always professional. Comfortable and clean waiting area which is great for relaxing and everyone is available for any questions that you might have. More

Thx Lads Quick in and outter for Oil Change and routine 5000 mile check in my Golf R - Barely had time to get any work done on the Wifi before the ride was rea Quick in and outter for Oil Change and routine 5000 mile check in my Golf R - Barely had time to get any work done on the Wifi before the ride was ready. More