Volkswagen of Palatine

purchase a new vehicle Very satisfied with our recent purchase, very helpful with explaining the vehicle various functions. Very satisfied with the whole experience. Peter Very satisfied with our recent purchase, very helpful with explaining the vehicle various functions. Very satisfied with the whole experience. Peter was very helpful, good follow up. More

always excellent Autobarn and John Paul are one of a kind, I had deal the VW autobarn Mount Prospect for 20 years and 7 cars, I moved 50 miles away 15 years ago and I Autobarn and John Paul are one of a kind, I had deal the VW autobarn Mount Prospect for 20 years and 7 cars, I moved 50 miles away 15 years ago and I still come back to the autobarn. even they are 3 VW dealer on the way. AUTOBARN MOUNT PROSPECT keep doing what you been doing. thank you More

Professional customer oriented staff. Great service, Professional staff. Appointment was right on time and vehicle was ready sooner than anticipated. 2nd time in service and both have bee Great service, Professional staff. Appointment was right on time and vehicle was ready sooner than anticipated. 2nd time in service and both have been the same result. More

Long-time customer I have been visiting the Mt Propect VW dealer for several years for 2 vehicles. Always great service and Robert in sales is the best. Very professiona I have been visiting the Mt Propect VW dealer for several years for 2 vehicles. Always great service and Robert in sales is the best. Very professional and no pressure for either sales or service to your vehicle. Prices are reasonable considering the quality of workmanship. Thank you for all your help! More

Outstanding service and fair treatment I had a wheel replacement done. The service manager (Ray) gave me a fair price on the cost. Service was done quickly, car was washed and clean. T I had a wheel replacement done. The service manager (Ray) gave me a fair price on the cost. Service was done quickly, car was washed and clean. This is the best service department I have every worked with in 40 years of owning cars. More

If not for John Paul I travel from Barrington to your place because of John Paul. Without him I would not make the trip or own a VW. Note: I love Tiguan! Bought thr I travel from Barrington to your place because of John Paul. Without him I would not make the trip or own a VW. Note: I love Tiguan! Bought three, but they have been terrible and very high maintenance!! Very high satisfaction with car but very low satisfaction in repairs and maintenance. Would love to repeat VW but can’t justify due to the problems John Paul keeps me sane Chip combs More

Surpassed our expectations It all started with our salesman Daniel. Fantastic employee helped us find the right car at a price I was able to afford. Was a GREAT experience overa It all started with our salesman Daniel. Fantastic employee helped us find the right car at a price I was able to afford. Was a GREAT experience overall and could not be happier with our decision and choice. THANK YOU AUTOBARN!! More

Under warranty 'fix' to interior rear-view mirror - Mirror came loose, was unsure if just loose or broken so let dealer look @. Turns out was not broke but they reaffixed it satisfactorily @ no cha - Mirror came loose, was unsure if just loose or broken so let dealer look @. Turns out was not broke but they reaffixed it satisfactorily @ no charge. More

Awesome 2nd. purchase, 1st auto brand new VW, 3 years later, use Porsche, same AWESOME experience! Travel from Wisconsin just for their friendly & willingnes 2nd. purchase, 1st auto brand new VW, 3 years later, use Porsche, same AWESOME experience! Travel from Wisconsin just for their friendly & willingness to deal. More

Professional customer oriented staff. Very welcoming dealership. Extremely friendly and educational experience. Customer oriented, friendly and not at all aggressive. Would definitely r Very welcoming dealership. Extremely friendly and educational experience. Customer oriented, friendly and not at all aggressive. Would definitely return for other automobile needs and recommend friends/family. Jack and Raffi were great. More