Volkswagen of Palatine

This is my 2nd car from this dealership and its all because of the trust I share with them.I did all the servicing for my first car from here and till date I don't have a single complain.All the sales because of the trust I share with them.I did all the servicing for my first car from here and till date I don't have a single complain.All the sales person and service engineers are highly skilled and very courteous. More

Rafal was great! Very helpful, knowledgeable and friendly. We knew what we wanted when we went in and he made it happen. We look forward to a long satisfying relationship with The Autobarn Mt. Pros friendly. We knew what we wanted when we went in and he made it happen. We look forward to a long satisfying relationship with The Autobarn Mt. Prospect. More

Awesome sales people and sales Manager. I would Awesome sales people and sales Manager. I would definitely visit this dealership again for my needs. Vic Jalili was an awesome manager to work w Awesome sales people and sales Manager. I would definitely visit this dealership again for my needs. Vic Jalili was an awesome manager to work with. More

I absolutely loved working with Lisa Dahl. She gives I absolutely loved working with Lisa Dahl. She gives back credibility to the car salesman (or person). She genuinely cares about you and what yo I absolutely loved working with Lisa Dahl. She gives back credibility to the car salesman (or person). She genuinely cares about you and what you are looking for. She goes out of her way to make sure everything is done perfectly. I would highly recommend her to anyone looking for a car at this dealership. More

Having had a very bad experience with North Shore VW dealer, it was a blessing to have dealt with Lisa Dahl at Mount Prospect Autobarn. She was very patient to explain and answer all our questions. She dealer, it was a blessing to have dealt with Lisa Dahl at Mount Prospect Autobarn. She was very patient to explain and answer all our questions. She was very kind and helpful with the entire meaning of the word. She was also very knowledgable (she new every technical detail about the car we were interested in. In other words she was not pushy and she made us feel very comfortable. She was actually the reason we bought our car from the Autobarn. We believe she is an asset to this VW dealer and an example as to how the rest of the sales persons should be. We ll definately recommend her to any of the people we know that want to by a car. Dimitrios and Despina Mastoracos More

Whenever I have a problem such as low tire pressure, I swing by and am helped in a prompt and courteous fashion while I wait and then can go on to my office. swing by and am helped in a prompt and courteous fashion while I wait and then can go on to my office. More

I came into the Autobarn VW of Mt. Prospect on a certain car I had my eye on. Lisa was the sales person that waited on me. She was very nice, helpful, and very informative on the car. I was overall impre car I had my eye on. Lisa was the sales person that waited on me. She was very nice, helpful, and very informative on the car. I was overall impressed with the way she handled everything. I even received follow-up phone calls, asking me if I had any questions that came up after I bought my car. Autobarn and Lisa worked hard to get me the price I needed to be at with the car I wanted. More

WOW!!!! This is a Man!!! Raffal, he was understandable, WOW!!!! This is a Man!!! Raffal, he was understandable, insurable and most honest ! I wanna say Big Thank You, because I love my car now.He worked WOW!!!! This is a Man!!! Raffal, he was understandable, insurable and most honest ! I wanna say Big Thank You, because I love my car now.He worked enough to make me leav happy!!! More

My sunglass holder door won't close so I dropped by without an appointment. xx pulled in the car immediately and let me know that he would have to order the part and it was covered by warranty. I had f without an appointment. xx pulled in the car immediately and let me know that he would have to order the part and it was covered by warranty. I had forgotten that I had ordered touch up paint for my car so he looked that up in the computer for me. The order was not there so he checked if they had it in stock and I was able to purchase it right away. He offered a car wash which I gladly accepted because I had just driven out of state the day before and the car was very dirty. They always do their best to help me at the dealership. More

Very accomodating when I was pressed for time. Gave good amount for trade in. Price of the car was good compared to similar models available elsewhere. Very friendly staff they took the time to answer quest amount for trade in. Price of the car was good compared to similar models available elsewhere. Very friendly staff they took the time to answer questions and concerns. Their finance company beat my credit union's rate. I would recommend Autobarn to friends and family. More