Volkswagen of Palatine

Ryan Brendenmuehel is a professional salesman, knowledgeable, and very friendly! He did not push me just to buy a car, he listened to what exactly I wanted and spent a significant amount of time knowledgeable, and very friendly! He did not push me just to buy a car, he listened to what exactly I wanted and spent a significant amount of time with me to find a right car for me. It was a pleasure dealing with him. As a result, I am happy with my purchase. More

This is the best VW dealer i've dealt with and i've been a VW owner since 1996, my wife even longer. It's almost as if they anticipate my needs, a loaner is always ready when needed; they keep me informed a VW owner since 1996, my wife even longer. It's almost as if they anticipate my needs, a loaner is always ready when needed; they keep me informed of the progress of the repairs. I'm treated like a family member. The best and the service department is exceptional. Highest rating possible!!!!! More

Eryck was so wonderful to work with. He was able to get us into the car we wanted at a fair price and a fair price for our trade. He was so friendly and easy to talk to also, did not feel pressure at all. us into the car we wanted at a fair price and a fair price for our trade. He was so friendly and easy to talk to also, did not feel pressure at all. Just a joy to work with :) More

I have been a VW owner for years. I came to this dealer becasue of a unforseen issue, and they were closest to where I was when the issue occured. I will never service anywhere else from this point on. Woj becasue of a unforseen issue, and they were closest to where I was when the issue occured. I will never service anywhere else from this point on. Wojtek was very helpful and knowledgeable. My issue was taken care of promptly, and i was back on the road before i knew it. I have found my new VW servicing center and I hope you follow me there. More

From the moment I entered this establishment I was greeted promptly with courtesy and friendliness. Wojiciech showed a great deal of professionalism and integrity – didn’t figure I’d find that at a ca greeted promptly with courtesy and friendliness. Wojiciech showed a great deal of professionalism and integrity – didn’t figure I’d find that at a car dealership – but was a nice surprise! He was very considerate of my time and was able to answer all my questions I had. More

I give the Dealership and Wojciech the highest rating. I was able to get the date and tme I requested for my service appointment. I was given a loaner vehicle (which was greatly appreicated. I had had a pr was able to get the date and tme I requested for my service appointment. I was given a loaner vehicle (which was greatly appreicated. I had had a problem with my brakes and they were taken care - they are perfect now!. I was treated with great courtesy - everything was explained in a satisfactory manner - the brakes are excellent now - I have absolutely no complaints. I would recommend this dealership and service rep, Tek, without hesitation. I will definitely go back and recommend it to my friends when they are in the market for a new or used vehicle - or just service for that matter. More

My Service Advisor was Mr. John Paul. John had been My Service Advisor was Mr. John Paul. John had been taking care of me and my vehicles since 1999 when I purchased my first VW Passat. On this part My Service Advisor was Mr. John Paul. John had been taking care of me and my vehicles since 1999 when I purchased my first VW Passat. On this particular Service I had made an appointment for another day and had to change it due to work related conflict. John not only understood my situation he changed the appointment to a date that was convenient for me which elevated the scheduling problem. John is one of the many reasons that I continue to return to The Autobarn of Mt. Prospect for my service, my purchases and the very nice people at the store. If only all of my experiences in life were this pleasant. I have referred this Dealership to my friends and contacts on many occasions. More

When i walked in to the dealership and showed what was wrong with my vehicle Wojciech Rogoz knew exactly what was wrong with my car and how to fix it. He explained everything that had to be done to fix th wrong with my vehicle Wojciech Rogoz knew exactly what was wrong with my car and how to fix it. He explained everything that had to be done to fix that problem. The repair was quick and in a good price range. I was really satisfied with the service i got there. More

Great service! Wojtek was very helpful with my GTI! This is the third time coming to this dealership and all my visits went very smooth. is the third time coming to this dealership and all my visits went very smooth. More

Great customer service - professional attitude, addressed all my concerns, and even provided me with a free rental car!! outstanding service and warranty work as well. Highly recommend this dealership! all my concerns, and even provided me with a free rental car!! outstanding service and warranty work as well. Highly recommend this dealership! More