Volkswagen of Palatine

Eryk was a fabulous saleperson. Negotations were grueling and he did everything he could to ensure we left with the vehicle we drove 200 miles to buy! I would do it again. He loves old muscle cars, so his re and he did everything he could to ensure we left with the vehicle we drove 200 miles to buy! I would do it again. He loves old muscle cars, so his reward was a burn out in my v8 Dodge Challenger as I left the driveway! More

After speaking with both Jeff and Robert before coming to your dealership, I was quite impressed with the way I was treated. I can also tell you there is a Volkswagen dealership five minutes from my house, your dealership, I was quite impressed with the way I was treated. I can also tell you there is a Volkswagen dealership five minutes from my house, whereas, you are almost a half hour. I can tell you I was treated with the utmost respect and courtesy the few times I was either there in person or on the phone. I can also tell you that with regard to any servicing of Lexi's Beetle, it will be done at your location just because of the way we were treated. Robert also invited Lexi back to go over the car's features with her and when we went, we received the same courtesy and professionalism that I did BEFORE I bought the car. This was AFTER. So thank you for Robert and for Jeff Fender who I had also spoken to. This is a wonderful dealership and a pleasure to do business with. Beth Roscoe More

xx is a pleasure to work with. He is very knowledgable and explains all the service needed without making you feel inferior. When he says your car will be ready at a certain time, you can trust him. Thank and explains all the service needed without making you feel inferior. When he says your car will be ready at a certain time, you can trust him. Thank you xx for your great service. I live 25 miles from Mt. Prospect, but will continue to get my VDub serviced there because of great people like you. More

My overall experience with Autobarn was great. Lisa was very attentive and always had the answer or got it. She went the extra mile to insure we were satisfied with our purchase.Lisa was very attentive thr very attentive and always had the answer or got it. She went the extra mile to insure we were satisfied with our purchase.Lisa was very attentive through the process, and took the extra effort in insuring we were satisfied with our experience. She will definitely be my future contact when considering my next vehicle purchase. Zoltan was very prompt with his response to my initial inquiries. More

From the time I entered the dealership to the time I finalized th deal, Rafal was overall professional and well knowleged about his line of work. Rafal was helpful and answered all my questions thorough finalized th deal, Rafal was overall professional and well knowleged about his line of work. Rafal was helpful and answered all my questions thoroughly. Rafal certainly made my experience memorable in a positive way. With the overall experience I had with Rafel I would most certainly return to the dealer in the future. More

I purchased my new Touareg from Allen and my whole family and I love it. Allen wasn't quick to push us into any cars like other dealers have done in the past. He listened to us and worked on getting us the and I love it. Allen wasn't quick to push us into any cars like other dealers have done in the past. He listened to us and worked on getting us the best deal. We will definitely be back to purchase our next VW from Allen. More

I came to the Autobarn looking for a new Jetta. Allen was the first salesperson I saw and he immediately greeted me. From that point on I knew my needs would be met. He got me a great deal on a brand new Je the first salesperson I saw and he immediately greeted me. From that point on I knew my needs would be met. He got me a great deal on a brand new Jetta and I couldn't be happier. Thanks Allen and the rest of the Autobarn crew! More

Their service staff is the best I have ever seen, especially John Paul. I called them with a problem with my Passat and they told me to bring it in without needing a appointment and gave me anew loan especially John Paul. I called them with a problem with my Passat and they told me to bring it in without needing a appointment and gave me anew loaner car without hesitation. More

The combination of Cliff for sales and customer support and John to keep our vehicles (and us) "in tune" is why we purchased our Sportwagon from Autobarn VW of Mt. Prospect. This is our third VW run throug and John to keep our vehicles (and us) "in tune" is why we purchased our Sportwagon from Autobarn VW of Mt. Prospect. This is our third VW run through this shop and the support is great! Cliff was great (and patient) as we kept waiting for VW to deliver a larger wagon. With nothing on the horizon, we "settled" for another TDI wagon. (But this is the current model while our other TDI was from the previous generation.) Both cars are great and the mileage is what we need as we put 25-30K miles per year on each of our cars. More

I just traded in my Toyota Camry for a nice BMW 5 series and had the pleasure to work with a sales man named Rafal Basisty. He stayed at the dealer way after closing hours to about 11pm negotiating with me and had the pleasure to work with a sales man named Rafal Basisty. He stayed at the dealer way after closing hours to about 11pm negotiating with me and worked with me on getting the best possible trade-in value and the right price. It was a pleasure working with Rafal and it did not feel like the typical sales push I got in other dealers. I would recommend everybody to The Autobarn Volkswagen of Mt. Prospect and to work with Rafal. More