Volkswagen of Palatine

Dealership was an excellent example of a customer focused business. All the employees were knowledgeable and Lisa was amazing to work with. Her commitment to service and attention to detail made the differen business. All the employees were knowledgeable and Lisa was amazing to work with. Her commitment to service and attention to detail made the difference More

We purchased a car from the Autobarn, Mt. Prospect back in 2003 and came back this year (2012), because of the great experience we had last time. Again we had another pleasant experience. Our sales repre in 2003 and came back this year (2012), because of the great experience we had last time. Again we had another pleasant experience. Our sales representative was Rafal Basisty and he was very professional and knowledgeable about the car. We did not have great credit, but were able to work out a deal that satisfied both parties. Thank you, Autobarn! We love our "new" car and would recommend Autobarn, Mt. Prospect to anybody, anytime. Richard & Astrid McLaughlin More

Given a good fair price after a bit of haggling. Showed all details of the car and waited on while waiting for the car to be delivered. all details of the car and waited on while waiting for the car to be delivered. More

Lisa was extremely nice and was a great help when picking our our new TDI. She was very knowledgeable and truthful when discussing our new car options. She helped us get to our exact price range we were look our our new TDI. She was very knowledgeable and truthful when discussing our new car options. She helped us get to our exact price range we were looking for so that we were comfortable with both the monthly payments and the down payments. She was even kind enough to help transport our older car back to our residence since I then had two cars and only 1 driver. Overall I am extremely satisfied with my experience at the Autobarn Volkswagen dealership. More

Jamie was an outstanding salesperson. We had no intention of purchasing today yet Jamie met our needs and made the entire process so easy. He is knowledgeable without being pushy. We look forward to buying f of purchasing today yet Jamie met our needs and made the entire process so easy. He is knowledgeable without being pushy. We look forward to buying future cars from him. Mike in finance was also great - quick, no gimmicks and efficient! Thank you. More

I purchased a 2008 Jetta from Lisa Dahl at the Autobarn. She was a great salesperson and I was happy with my purchase. Lisa made me feel comfotrable and pressure free. I would recommend her and the Autobarn She was a great salesperson and I was happy with my purchase. Lisa made me feel comfotrable and pressure free. I would recommend her and the Autobarn to any person looking to buy. More

Lisa was very friendly and made it easy to get a car. I would recommend her to any of my family and friends, thanks again Lisa for all your help. would recommend her to any of my family and friends, thanks again Lisa for all your help. More

I was looking for a reliable used car and stopped at the Autobarn to look. Lisa approached me and we started to disuss what I wanted in an automobile not what she wanted to sell me. Right there I knew I wa Autobarn to look. Lisa approached me and we started to disuss what I wanted in an automobile not what she wanted to sell me. Right there I knew I was in the right place. Everyone talks about when buying a pre-owned car you have to seperate the truth from the hard sell. Dealing with Lisa was a pleasure. She was honest and knowlegable and trustworthy. When it's time for me to purchase a new car, you can bet I'll buy it from Lisa and the Autobarn. More

Very pleased with the service provided. Jesse Fowler was very professional, knowledgeable and made sure that an answer was given to all of my questions. I did not feel pressured or rushed through the proces very professional, knowledgeable and made sure that an answer was given to all of my questions. I did not feel pressured or rushed through the process. Jesse listened and understood my wants and needs for my new vehicle and found the perfect fit. More

Thank You, James Fischer was very gracious to my wife and I. James provided answers to all our questions. This was the most professional car purchase experience we have had. We have already referred friends I. James provided answers to all our questions. This was the most professional car purchase experience we have had. We have already referred friends and family to Autobarn and James Fischer. Our car is a beauty and the price was right Thank you all. Chester and Charlotte from Michigan. More