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Volkswagen of Nanuet

Nanuet, NY

4.5
152 Reviews
Welcome to Volkswagen of Nanuet We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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6 Hutton Ave

Nanuet, NY

10954

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Showing 152 reviews

May 13, 2023

VW of Nanuet is the most professional dealer I have ever bought a car from in over 45 years. Colin, George, and Leslie were all a pleasure to deal with. More

by Gary T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colin Perell
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Yuret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Rodriguez
May 15, 2023 -

Volkswagen of Nanuet responded

Gary, we appreciate you sharing your experience with our team at Volkswagen of Nanuet! Our staff takes pride in their professionalism and it's wonderful to hear it didn't go unnoticed during your visit with Colin, George, and Leslie. We hope you enjoy your new car and look forward to seeing you on the road soon.

May 12, 2023

The team at VW of Nanuet is fantastic. From the manager, to the financing specialist, to Crystal who helped me purchase my car, I would recommend this dealership to everyone. Everyon More

by Charmaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Perell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Rodriguez, JR Estrella
May 12, 2023 -

Volkswagen of Nanuet responded

Charmaine, we're so pleased to hear that Crystal and the team provided you with excellent service during your sales experience at Volkswagen of Nanuet. We appreciate your kind words and hope you enjoy your new vehicle for many miles to come! Safe travels!

April 29, 2023

I went to VW of Nanuet to get an oil change, Chrys was really nice and provided a nice experience. He even recommended other service thinking about the car performance and safety. I recommend this servic More

by Roger Linares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrys, Andrew.
May 01, 2023 -

Volkswagen of Nanuet responded

Hi Roger, we are so glad to hear that Chrys provided a great experience for you. Thank you for choosing Volkswagen of Nanuet for your oil change needs. We hope to see you again down the road!

April 26, 2023

Very efficient customer service response. The work was performed quickly and correctly. I’m happy. More

by aceconi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 26, 2023 -

Volkswagen of Nanuet responded

Your satisfaction makes our day! Thank you for choosing Volkswagen of Nanuet.

April 19, 2023

Be Cautious. Used Cars sold with known flaws. We had multiple warning lights going off about 2 days after taking delivery. This is after they claimed and charged More

by rharrison8
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Colin Perell
May 02, 2023 -

Volkswagen of Nanuet responded

I’m sorry to hear that you had a negative experience with your used car purchase from us. It is never our intention to miscommunicate about a vehicle's service needs. We take all customer feedback seriously and would like to make things right. Please give me a call so we can discuss this matter further and find a solution. Thank you for bringing this to our attention. Colin Perell - Customer Care Specialist - (845) 285-3400

April 18, 2023

Excellent and outstanding service. Work was done immediately and everything that was fine to my vehicle was explained to me prior to the service that was scheduled and needed to be don More

by Emanon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 19, 2023 -

Volkswagen of Nanuet responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Volkswagen of Nanuet team. Drive safely, and we hope to see you back again down the road!

April 14, 2023

The service was good, easy to book an appointment online and my vehicle was taken right in. I forgot my coupon at home and they honored the coupon anyway. However I had an inspection done and the paperwor More

by Mfost147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 19, 2023 -

Volkswagen of Nanuet responded

Thank you for sharing your experience with us. We're happy to hear that our team honored your coupon and provided quick service. However, we apologize for any inconvenience caused by the issue with the airbag light. We appreciate your feedback and will work to improve. Please reach out to us if we can be of service now. Thank you, Customer Care Team - (877)-811-9330

April 05, 2023

very nice person! !!! nice nice nice nicce nice nice nice nice nic nice nice nice More

by shehuarben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 05, 2023 -

Volkswagen of Nanuet responded

We're happy to hear you enjoyed working with our team! We hope to see you again at Volkswagen of Nanuet!

March 28, 2023

This dealership tried to do a bait and switch and thought I would take a car that was not even safe to drive. They inspected it knowing the tires were unsafe and the brakes were bad. Stay away from this deal More

by Pmann4575
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fred, Josh and Crystal
Mar 29, 2023 -

Volkswagen of Nanuet responded

We sincerely apologize for any miscommunication made on our end. We strive to deliver a seamless and transparent purchase experience for our guests, and it is never our intention to mislead them. Customer safety is our top priority and we would appreciate the opportunity to speak with you to see what we can do to help straighten things out. We will search for your contact information, but in case we are unable to locate it, please feel free to give us a call. Thank you, Customer Care Team - (877)-811-9330

March 18, 2023

Mo was so helpful in finding me the vehicle that I was looking for. She kept me informed on the delivery date and made sure all was in order so I could come in and drive off with my new Tiguan. She went More

by Julieporcelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
Mar 20, 2023 -

Volkswagen of Nanuet responded

Thank you for reviewing us, Julie! We are so glad to hear that you had such a successful purchase experience working with Mo and the Volkswagen of Nanuet team. Drive safely in your new Volkswagen Tiguan, and we hope to see you back again down the road!

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