Volkswagen of Downtown Chicago - Service Center

Car was given for service. They really did very poor cleaning on the car. It was not expected from dealer They really did very poor cleaning on the car. It was not expected from dealer More

Great sales and service, enjoyed the buying experience immensely. Easy, quick and no pressure, perfect. immensely. Easy, quick and no pressure, perfect. More

Fred was very helpful, courteous, and knowledgeable. He made the whole process very stress-free. He made the whole process very stress-free. More

Avery was an amazing sales consultant, before and after the sale. Luis in service was great as well. Highly recommend! the sale. Luis in service was great as well. Highly recommend! More

Christy is great to work with. Super nice and professional. Does a great job communicating throughout the process Super nice and professional. Does a great job communicating throughout the process More

Friendly and helpful service reps. The service is easy to schedule and is completed at the promised time The service is easy to schedule and is completed at the promised time More

Alonso was very helpful and considerate of my time. I appreciated his help in getting me in and out. Service was spectacular along with organization. I will be back I appreciated his help in getting me in and out. Service was spectacular along with organization. I will be back More

Again I have received excellent service. Alonzo and the staff were courteous and professional. Completely satisfied. Alonzo and the staff were courteous and professional. Completely satisfied. More

I came to Downtown Honda to get my key fobs replaced. However, there was not anyone sitting at the counter for Honda. It was the sakes rep sitting on his side for Volkswagen who asked for a Honda person However, there was not anyone sitting at the counter for Honda. It was the sakes rep sitting on his side for Volkswagen who asked for a Honda person to come. To make a long story short, the Honda representative never helped me. It was the Volkswagen representative who changed out my key fob batteries In a matter of minutes.. Very disappointing service from Honda. Thank you, Volkswagen! More

The VW Downtown service department is great to work with. They will take extra care of your vw. They will take extra care of your vw. More