Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,674 Reviews of Volkswagen of Downtown Chicago - Service Center
Downtown! Many floors, interesting people and the dealer that helped was a good guy too. Many floors, interesting people and the dealer that helped was a good guy too. More
The service center and the employees were professional, quick and clean. I felt my VW was in good hands with them. quick and clean. I felt my VW was in good hands with them. More
Kelia was very helpful while my car was in service. They were honest and informative. I really enjoy the videos showing and explaining what was seen while my car was getting inspected. They were honest and informative. I really enjoy the videos showing and explaining what was seen while my car was getting inspected. More
The prices for service were a lot more than competitors. I had work done at a previous Volkswagen dealership and they failed to mention several additional issues that my car had so I had brought it to this I had work done at a previous Volkswagen dealership and they failed to mention several additional issues that my car had so I had brought it to this dealership and they found 8 additional issues. I choose to get the work done on two of issues and planned on waiting to comeback to get the work done but asked around and found out the dealership was charging 3x times the price for the additional issues compared to else where. If I had gotten one of these issues fixed somewhere I could have have saved over 1000 dollars. More
Nice ac on this super hot day. The car was finished pretty quickly. Good showroom The car was finished pretty quickly. Good showroom More
Ms. House kept me in the loop about part status and she’s a great person. Knows her stuff and is empathetic, thank you. a great person. Knows her stuff and is empathetic, thank you. More
Outstanding service and attention by Keila. Good knowledge and information about the process answer experience. Good knowledge and information about the process answer experience. More
great facility and coffee. NEAR THE FARMERS MARKET. GOT FLOWERS WHILE I WAITED FOR MY CAR. WILL COME AGAIN NEAR THE FARMERS MARKET. GOT FLOWERS WHILE I WAITED FOR MY CAR. WILL COME AGAIN More
Real good friendly dealership make me wanna always buy VW I like the water machines I like the water machines More
I am pleased with the service provided at the vw dealership. Thank you. Have a blessed day dealership. Thank you. Have a blessed day More