Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,701 Reviews of Volkswagen of Downtown Chicago - Service Center
The dealership is very friendly and easy to access. It is better to have an appointment. It is better to have an appointment. More
Angel was great! He convinced me to sell him my car for a great deal. Might have to come back and sell him every other car I own! What a great guy He convinced me to sell him my car for a great deal. Might have to come back and sell him every other car I own! What a great guy More
Thank you so much you guys great we definitely coming back when we gonna get next service thank you so much for your help back when we gonna get next service thank you so much for your help More
Horrible not much else to say. Bad dealership. Bad service. And bad car brand now Bad dealership. Bad service. And bad car brand now More
It took a while for the parts to come in and the service to be completed, but Kelia was very friendly, helpful, and communicative the whole time. to be completed, but Kelia was very friendly, helpful, and communicative the whole time. More
Alonzo was great! Great Service and very professional. I also appreciated the follow-up calls. Great Service and very professional. I also appreciated the follow-up calls. More
Luis provided detailed, transparent and communicative customer support. Luis even responded to my after-working-hours questions. customer support. Luis even responded to my after-working-hours questions. More
I have been generally please with service bit am mot happy about telling me I need certain services that I just had done recently or when the former service manager had his asst "test drive" my car by d happy about telling me I need certain services that I just had done recently or when the former service manager had his asst "test drive" my car by driving it home to Schaumburg, keeping it overnight, driving back to the dealership and going through tolls without paying them that I was responsible for and using 1/2 tank of gas without telling me. More
Luis was a great help and answered any question I had. Highly recommend him for your service needs. Highly recommend him for your service needs. More
Excellent customer service and professional staff. Thank you for a great car service experience. I would recommend this location to my friends. Thank you for a great car service experience. I would recommend this location to my friends. More