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Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,597 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,597 Reviews of Volkswagen of Downtown Chicago - Service Center
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April 23, 2025
Clarence was very helpful with me when I called in . Easy to talk too and got the job done Easy to talk too and got the job done More
by Benfrank1500
Employees Worked With
April 23, 2025
Good quick service. 1st time at this VW dealership for service and did not disappoint. 1st time at this VW dealership for service and did not disappoint. More
by OAPONTE82
Verified CustomerEmployees Worked With
April 23, 2025
Didn’t feel like the customer service was good. Waited 20 minutes for my car to pick up in the waiting area and come to look and my car is parked in front.. no one came to tell me.. probably won’t Waited 20 minutes for my car to pick up in the waiting area and come to look and my car is parked in front.. no one came to tell me.. probably won’t be back there was no urgency or offering of coffee at my 7am appointment More
by KERRYAG8
Employees Worked With
April 23, 2025
I was very pleased with the kindness and professional service that I received. I felt like your team worked to get me a good deal. The only thing I was disappointed about was that I had all intentions of service that I received. I felt like your team worked to get me a good deal. The only thing I was disappointed about was that I had all intentions of paying cash, no financing. Overall I was very pleased. More
by LUVMYGT50
April 22, 2025
Needed parts for the Jetta. Called in and spoke with Cameron. Great experience and very knowledgeable. Was upfront with the cost and time for parts to arrive. Super friendly as Called in and spoke with Cameron. Great experience and very knowledgeable. Was upfront with the cost and time for parts to arrive. Super friendly as well. Highly recommend him to everyone More
by Xrios11
Employees Worked With
April 22, 2025
A dealership concerned with the satisfaction of each person they serve. Ethical and honest. You don't find that much now. person they serve. Ethical and honest. You don't find that much now. More
by Dls4christ34
April 21, 2025
Thank you for taking such great care of me today and answering all my questions and how to get the most out of my parts answering all my questions and how to get the most out of my parts More
by Kenneys02
Employees Worked With
April 19, 2025
Friendly, professional, clean Kelia House was, and has been, very patient and helpful while trying to figure out what is wrong with my truck. She is very friendly and listens well. THANK YOU, KELIA. been, very patient and helpful while trying to figure out what is wrong with my truck. She is very friendly and listens well. THANK YOU, KELIA. More
by tiwi29
April 18, 2025
Alonzo is the best in the business. He squeezed us in, fixed our tire and allowed us to leave on time for a trip. We really appreciate him and he does a great job. He squeezed us in, fixed our tire and allowed us to leave on time for a trip. We really appreciate him and he does a great job. More
by PFG
Employees Worked With
April 18, 2025
My service is always good but for some reason they never wash my car I don't know why wash my car I don't know why More
by MONIQUEPRICE2013
Employees Worked With
