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Volkswagen of Downtown Chicago
Chicago, IL
2,685 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 20, 2025
I took my car in for a warranty repair and it came back
with a scratch on the steering wheel which the service center refuses to fix. The repair took weeks and tons of my leg work.
Immediately after the
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by cosmotic
Verified Customer
Verified Customer
January 19, 2025
It's mice and clean.
No one comes to check on you and you have to go to them to find information about your vehicle. They Never have loaner cars. I had a issue with rem
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by BIANCANICKSON
Verified Customer
Verified Customer
Employees Worked With
January 17, 2025
Great customer service and repairs were made in a timely
fashion. I love VW Downtown!! What a warm and friendly environment. I live near Beverly, Chicago area and I drive past two VW nearby dealers (Oaklawn
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by DVETTECOLE
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (303 Vehicles)
2021 Volkswagen Atlas Cross Sport
used
Deep Black Pearl exterior
Automatic
Front-wheel Drive
Photos & Amenities
- Free WiFi
- Indoor Customer Parking
- Automated Car Wash
- Instant Financing
- Complimentary Valet Parking
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Children's Play Room
- Express Service
- Home Delivery
- No Contact Transactions
- Free Coffee
- Free Drinks
- Virtual Appointments
- Vehicle Sanitization
- Authorized Parts Store
- Pet Friendly
- Home Test Drives
- Rental Car Service Onsite
- Shuttle Service
- Vending Machines
- Climate Controlled Indoor Lot
