Volkswagen Santa Monica
Santa Monica, CA
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334 Reviews of Volkswagen Santa Monica
I recently traded my Tiguan for a Passat at VW Santa Monica. I arrived late in the evening near closing time and I was made to feel like we had all the time in the world. Mark Shapiro was so helpful a Monica. I arrived late in the evening near closing time and I was made to feel like we had all the time in the world. Mark Shapiro was so helpful and patient. He really works for his customers. He is pleasant, upfront and a pleasure to deal with. My new Passat is my 5th VW in a row. I will definitely continue to do business with them at VW Santa Monica. Stress-free and hassle-free...not your usual car-buying experience! Kudos, Mark Shapiro! More
This is the second time I have worked with Mark Shapiro and again, my experience was wonderful. Even though I live close to another VW dealership, I will drive from Sherman Oaks to you just to work with and again, my experience was wonderful. Even though I live close to another VW dealership, I will drive from Sherman Oaks to you just to work with him. He is by far the best sales person I've dealt with. More
We got an amazing deal on our Volkswagen GTI. The car was sold to us by Vitaliy who is a wonderful gentleman. He is very courteous and friendly and it pays great attention to the customer's needs. sold to us by Vitaliy who is a wonderful gentleman. He is very courteous and friendly and it pays great attention to the customer's needs. More
This is my 3rd Jetta from VW Santa Monica, and the experience was excellent as always! Moe was the consummate professional--knowledgeable, helpful, & personable. He helped me get exactly what I want experience was excellent as always! Moe was the consummate professional--knowledgeable, helpful, & personable. He helped me get exactly what I wanted and needed for a new lease! And Cy walked me through all the paperwork and details with patience, expertise, and great advice. I love this dealership--these two gentleman provided another great experience at Santa Monica VW. Thanks guys! More
My experience at Volkswagen of Santa Monica is always great. The friendly staff makes car buying/trading easy and stress free. The facilities are well maintained and the staff is willing to strike a deal great. The friendly staff makes car buying/trading easy and stress free. The facilities are well maintained and the staff is willing to strike a deal! More
Been to this dealership many times checking out new models. Several weeks ago Claire Skinner introduced me to Mark Shapiro. At that time, Mark and I had a long, interesting discussion about the histo models. Several weeks ago Claire Skinner introduced me to Mark Shapiro. At that time, Mark and I had a long, interesting discussion about the history of the GTI ( I have the original MarkII model ). Mark suggested that I make an appointment for a test drive in the TDI. When I came to a decision about buying a new car, I made the appointment with Mark. After a nice (but somewhat bland) drive in a new Golf TDI with an automatic transmission, Mark spotted a recently traded 2012 TDI manual transmission model. We took that out and I immediately bought it --- performance was what I wanted. Mark Shapiro is an outstanding salesman. He is friendly, knowledgeable, efficient, and very persuasive. He even convinced me to buy an extended warranty---something I would not normally do. I can think of nothing negative at all about my experience at Santa Monica Volkswagen. It was a surprisingly pleasant experience. More
I had a great experience at this dealership. It was hassle free and everyone was very friendly and helpful. I came in the morning with my old car and was out with my new one before lunch. Couldn't ha hassle free and everyone was very friendly and helpful. I came in the morning with my old car and was out with my new one before lunch. Couldn't have been easier. More
I traded my 2011 Jetta for a 2013 CC & Sean Mollabagher made the experience honest, simple & straightforward. Best deal yet! Sean is a true Gentleman. Mollabagher made the experience honest, simple & straightforward. Best deal yet! Sean is a true Gentleman. More
Arash Roostaei helped us get a good deal. He was very patient with us. He was very friendly and helped us get a great Volkswagen Jetta 2014 lease for a great price. patient with us. He was very friendly and helped us get a great Volkswagen Jetta 2014 lease for a great price. More