Val Ward Cadillac Inc

The dealership is first class and Gary was a first class salesman! We love our car and we appreciate the wonderful service we received. salesman! We love our car and we appreciate the wonderful service we received. More

Friendly and knowledgeable. Waiting room clean and drink and snacks available.. Will have future repairs/service down here. Waiting room clean and drink and snacks available.. Will have future repairs/service down here. More

Friendly service, efficient work, in timely completion at a reasonable price at a very nice facility a reasonable price at a very nice facility More

My experience with this dealership has been great! They have been very dependable, reliable, and quick to take care of your needs. They have been very dependable, reliable, and quick to take care of your needs. More

Jamie Martin in my opinion is one of the best service techs in all of SW Florida. He kept me informed the entire time and made sure all of my issues were resolved under warranty. techs in all of SW Florida. He kept me informed the entire time and made sure all of my issues were resolved under warranty. More

The sales experiance lived up to my expectation of dealing with a luxury car dealership. Very professional, I felt comfortable through out the sales process. The follow up after the sale has been 1st dealing with a luxury car dealership. Very professional, I felt comfortable through out the sales process. The follow up after the sale has been 1st rate. More

I live in Missouri and was looking for a particular preowned aka used Nissan Rogue type. Overtime I saw I needed to be willing to drive a long way from home, even down here to Fort Myers, Florida, to g preowned aka used Nissan Rogue type. Overtime I saw I needed to be willing to drive a long way from home, even down here to Fort Myers, Florida, to get both a good car and trustworthy people. I dealt with lots of salespeople who didn't do what they promised or outright lied or atleast lack of transparency, but when I spoke with Gary Pratt in the Fort Myers, I quickly felt comfortable. He is a straight shooter, no games, no "good guy, bad guy" used car tactics, but honest and trustworthy. If you want to get ripped off, DO NOT go to Gary Pratt, but if you want a great deal through a no fooling around experience, go to Gary Pratt at Val Ward Cadillac in Fort Myers. I ❤️ my Nissan Rogue that I bought from Gary. More

Justin Crusel is our go to guy. Just bought our third Cadillac from him. Great sense of humor, makes you feel comfortable and is ALWAYS available for follow up questions/guidance. Just bought our third Cadillac from him. Great sense of humor, makes you feel comfortable and is ALWAYS available for follow up questions/guidance. We have referred him to some of our friends. We have always had great service at Val Ward. Service Dept has always done a great job. Everyone is very nice, always greets you with a smile. Lisa is always so pleasant and walks you through the process so you understand what you just signed before you left. So glad we found Val Ward when we moved to Ft. Myers 12 years ago! You are definitely our go to dealership. More

Would have appreciated better follow up regarding my purchase of a 2025 Escalade and the cooler that was listed on the window sticker but not installed in the vehicle. purchase of a 2025 Escalade and the cooler that was listed on the window sticker but not installed in the vehicle. More

From the moment we checked in until we had our cadillacxt5 repaired the whole experience was great. They got us a Lyft to take us home and brought our car to us when it was done. Highly recommende cadillacxt5 repaired the whole experience was great. They got us a Lyft to take us home and brought our car to us when it was done. Highly recommended. More