This was my first visit to Val Ward Service.
I was greeted promptly, everyone made me feel valued. My oil was changed, tires rotated, and inspection performed in a reasonable length of time. I w
I was greeted promptly, everyone made me feel valued. My oil was changed, tires rotated, and inspection performed in a reasonable length of time. I will return
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by balvarez2
Verified Customer
Verified Customer
Service Price Transparency
I am always pleased with the interactions from the
Cadillac team. Everyone is super friendly, knowledgeable and extremely helpful. I hope to remain in the Cadillac family for a long time!
Cadillac team. Everyone is super friendly, knowledgeable and extremely helpful. I hope to remain in the Cadillac family for a long time!
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by carolyn16
Verified Customer
Verified Customer
Service Price Transparency
I have had nothing but great experiences with Val Ward
Cadillac and their service Department. Jane Flesch is always a pleasure to work with.
Cadillac and their service Department. Jane Flesch is always a pleasure to work with.
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by dcarson6
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2026 -
Val Ward Cadillac Inc responded
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thanks…T h a n k s b u y C a d I l l a c
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by HOWIEHANGN
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2026 -
Val Ward Cadillac Inc responded
We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
Always Very good Service @ Val Ward Cadillac.
All services met or exceeded my expectations as a customer!
All services met or exceeded my expectations as a customer!
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by MAS7704
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2026 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very efficient service department.
Have great confidence in them. Jane is the best. They were able to diagnose and repair when others did not.
Have great confidence in them. Jane is the best. They were able to diagnose and repair when others did not.
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by bpatrick16
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very efficient and speedy completion of service.
Personnel were friendly and knowledgable. Will return again.
Personnel were friendly and knowledgable. Will return again.
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by JEC115
Verified Customer
Verified Customer
Service Price Transparency
Mar 11, 2026 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
I have been going to Val Ward Cadillac to service my XT5
for 2 years. Jane is great to work with and provides easy to understand, transparent information. The entire team is professional and courteous!
for 2 years. Jane is great to work with and provides easy to understand, transparent information. The entire team is professional and courteous!
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by VORELHOUSEHOLD
Verified Customer
Verified Customer
Service Price Transparency
Mar 09, 2026 -
Val Ward Cadillac Inc responded
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I wish my Cadillac dealer.
in Portage Michigan was even close to as good as yours
in Portage Michigan was even close to as good as yours
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by MSELKINS
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2026 -
Val Ward Cadillac Inc responded
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Fixed a dead battery on the spot| after a jump from my
charger and drove it in.
charger and drove it in.
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by IBMAC51
Verified Customer
Verified Customer
Service Price Transparency
Jan 28, 2026 -
Val Ward Cadillac Inc responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!