Dave McKinney

Easy to schedule Service. Staff knowledgeable and friendly. Don't need "electronic & admin fee" as I maintain my own meticulous records for my car. $5.95 Don't agree with Staff knowledgeable and friendly. Don't need "electronic & admin fee" as I maintain my own meticulous records for my car. $5.95 Don't agree with adding "oil treatment" to my car's oil change. $10.00 Note: 1st time charged for this oil treatment? More

by GDRL Verified Customer Verified Customer

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Thanks…T h a n k s b u y C a d I l l a c More

by HOWIEHANGN Verified Customer Verified Customer

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Dave your service manager was outstanding he made the experience painless. Steve was very good also experience painless. Steve was very good also More

by LEE57 Verified Customer Verified Customer

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Service rep great but they broke my tire sensor and still broke needs to be repaired or replaced broke needs to be repaired or replaced More

by cdozier Verified Customer Verified Customer

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Very efficient service department. Have great confidence in them. Jane is the best. They were able to diagnose and repair when others did not. Have great confidence in them. Jane is the best. They were able to diagnose and repair when others did not. More

by bpatrick16 Verified Customer Verified Customer

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Junk fees ,up charges. Charges for ,shop,supplies as in paper floor mats that don't work charges should not be there,extra profit Charges for ,shop,supplies as in paper floor mats that don't work charges should not be there,extra profit More

by PCULLEY Verified Customer Verified Customer

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Very efficient and speedy completion of service. Personnel were friendly and knowledgable. Will return again. Personnel were friendly and knowledgable. Will return again. More

by JEC115 Verified Customer Verified Customer

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My experience is always pleasant, and professional. The staff treats me like a Cadillac owner should be treated. The staff treats me like a Cadillac owner should be treated. More

by ksraposa Verified Customer Verified Customer

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Everyone is so kind, friendly and helpful. This was the 2nd time I had my car serviced and I’m so grateful that Val Ward Cadillac is my service center. This was the 2nd time I had my car serviced and I’m so grateful that Val Ward Cadillac is my service center. More

by abfab57 Verified Customer Verified Customer

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I wish my Cadillac dealer. in Portage Michigan was even close to as good as yours in Portage Michigan was even close to as good as yours More

by MSELKINS Verified Customer Verified Customer

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