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Val Ward Cadillac Inc
Fort Myers, FL
1,283 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,283 reviews
July 18, 2026
took us right in even without an appointment kind courteous and knowledgeable would not go anywhere else courteous and knowledgeable would not go anywhere else More
by cbrasington880
Verified Customer
July 18, 2026
Very pleased with my experience with Bell Ward’s service department. I was there for a routine oil change and tire rotation. Everyone there was very friendly and courteous. I was in and out with in an hour. department. I was there for a routine oil change and tire rotation. Everyone there was very friendly and courteous. I was in and out with in an hour. Very grateful for the rapid service. More
by ljsmithcompany
Employees Worked With
July 18, 2026
Excellent service of Jane and very clean place , all staff are great and friendly thanks staff are great and friendly thanks More
by joseviola12
July 17, 2026
Great service and people. Very professional. Had parts in stock. Provided loaner car. Quick turnaround Very professional. Had parts in stock. Provided loaner car. Quick turnaround More
by Walter Hoten
Employees Worked With
July 17, 2026
Can always get a service appt at my convenience. I can count on Jane or Dave to take care of me for routine service or for any unforseen issue. Great service team! I can count on Jane or Dave to take care of me for routine service or for any unforseen issue. Great service team! More
by RAYTHOMPSONFLA
July 17, 2026
Great customer service our service provider was pleasant and friendly.On time as promised and washed and friendly.On time as promised and washed More
by RJBRODSKY1
Employees Worked With
July 16, 2026
Best service department always exceeding my expectations. . I have had the opposite experience with the sales department. . I have had the opposite experience with the sales department. More
by loudonrentals
July 15, 2026
From sales to service and back, a very pleasant and helpful experience. Jane F. In service rocks and San V in sales was the best. I consider you all almost family, as we have the working with you for helpful experience. Jane F. In service rocks and San V in sales was the best. I consider you all almost family, as we have the working with you for over 20 years! Thank you! More
by LISAKEL331
Employees Worked With
Other Employees :
Jay was helpful with the extended warranty
July 15, 2026
My appointment was for 8:00AM and the doors promptly opened 5 minutes till. I was greated with a smile and warm welcome and advised that Michael Smith would be assisting me. I was asked if I wanted th opened 5 minutes till. I was greated with a smile and warm welcome and advised that Michael Smith would be assisting me. I was asked if I wanted the car washed, to which I responded, Yes Please! That is a great perk! Chris was also checking in on me and was very attentive. I asked about Rebates I had seen on your website and both assisted in answer that. When I got home I went on line and applied for the gift cards toward that. I also had taken advantage of a coupon toward my oil change and air filter that I received in the mail. Thank you! More
by cufmb
Employees Worked With
Michael Smith and Chris (I can't remember his last name)
July 14, 2026
I am very happy with the service I get from David M. Every time I go there, friendly,polite,knowledgeable, cost is another question Every time I go there, friendly,polite,knowledgeable, cost is another question More
by BLUEEYESN
Employees Worked With
