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Val Ward Cadillac Inc
Fort Myers, FL
1,187 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,187 reviews
Verified Customer
May 01, 2026
I always receive excellent service from Val Ward, I wouldn't buy a car from anyone else! Thank you, Pete, Robin and Don! wouldn't buy a car from anyone else! Thank you, Pete, Robin and Don! More
by Heatherckeen
May 01, 2026
Excellent. This is the premium service I expect from a Cadillac dealer, and the reason I will purchase again. This is the premium service I expect from a Cadillac dealer, and the reason I will purchase again. More
by R
April 30, 2026
Jeff was professional, knowledgeable, courteous and easygoing. He made me feel comfortable. He took care of everything. Jay was impressive as well.He is very personable and made the signings(( finances easygoing. He made me feel comfortable. He took care of everything. Jay was impressive as well.He is very personable and made the signings(( finances)smooth.The process was easier than I had anticipated. More
by jmull12331
Employees Worked With
April 30, 2026
We have had excellent service for the past 4 years! friendly & efficient.in all departments friendly & efficient.in all departments More
by MELODYGAYLE31
April 29, 2026
This was my first visit to Val Ward Service. I was greeted promptly, everyone made me feel valued. My oil was changed, tires rotated, and inspection performed in a reasonable length of time. I w I was greeted promptly, everyone made me feel valued. My oil was changed, tires rotated, and inspection performed in a reasonable length of time. I will return More
by balvarez2
Employees Worked With
April 28, 2026
I am always pleased with the interactions from the Cadillac team. Everyone is super friendly, knowledgeable and extremely helpful. I hope to remain in the Cadillac family for a long time! Cadillac team. Everyone is super friendly, knowledgeable and extremely helpful. I hope to remain in the Cadillac family for a long time! More
by carolyn16
Employees Worked With
April 28, 2026
It was a pleasure doing business in your showroom. Your salesman were polite, courteous Fred Walters made everything seem so easy and an efficient was very quickly done. Your salesman were polite, courteous Fred Walters made everything seem so easy and an efficient was very quickly done. More
by Robert_repetta
Employees Worked With
April 25, 2026
Easy to schedule Service. Staff knowledgeable and friendly. Don't need "electronic & admin fee" as I maintain my own meticulous records for my car. $5.95 Don't agree with Staff knowledgeable and friendly. Don't need "electronic & admin fee" as I maintain my own meticulous records for my car. $5.95 Don't agree with adding "oil treatment" to my car's oil change. $10.00 Note: 1st time charged for this oil treatment? More
by GDRL
