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Val Ward Cadillac Inc
Fort Myers, FL
1,239 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,239 reviews
June 25, 2026
I cannot say enough good things about Julio ! Outstanding customer service . I needed a car charger that minute and he took care of it and showed me everything I needed to know Outstanding customer service . I needed a car charger that minute and he took care of it and showed me everything I needed to know More
by hmerrill06
Verified CustomerEmployees Worked With
June 25, 2026
What a great experience! Justin made it so much fun which is exactly what a large purchase such as a vehicle should be. The entire team at "the ward" treated us in a friendl Justin made it so much fun which is exactly what a large purchase such as a vehicle should be. The entire team at "the ward" treated us in a friendly and respectful manner. I would highly recommend them for your next vehicle purchase. I feel that my pre-owned purchase is a quality vehicle. More
by 3MATTRV
June 25, 2026
It is always a good experience at Val Ward Cadillac. They go above and beyond. Karina is great! They go above and beyond. Karina is great! More
by THALL20
Employees Worked With
June 22, 2026
Seemless transaction and well organized. My sales rep was great. Would recommend to anyone needing a car. My sales rep was great. Would recommend to anyone needing a car. More
by TRISHTHEDISH
Employees Worked With
June 19, 2026
Top notch people that truly care to give customer a great experience! Always on point! experience! Always on point! More
by CHAZZWARD
June 17, 2026
One of the best dealerships for service Great service and ability to take care of their customers and ability to take care of their customers More
by GBERNIE2
Employees Worked With
June 16, 2026
The experience I got yesterday was absolutely top notch. Everyone was so friendly and it made the buying process so easy. The customer service at the award is five stars. Everyone was so friendly and it made the buying process so easy. The customer service at the award is five stars. More
by LOUDIBENEDETTO3
June 15, 2026
1st off, Jane Flesch, What a remarkable women. Just can't say enough. The help and understanding of everything I needed to get the job done. Excellent. Communication, Friendly ,answers to every qu Just can't say enough. The help and understanding of everything I needed to get the job done. Excellent. Communication, Friendly ,answers to every question with professionalism. And an avid Fisherwoman to boot. Just a tremendous opportunity to meet such women. Thankyou Jane for all your Help when I needed it most. Keith Schoch More
by SCHOCHAMATIC
Employees Worked With
June 13, 2026
⭐⭐⭐⭐⭐ Outstanding Experience with Val Ward Cadillac and Don Figgs! My wife and I recently purchased a new Cadillac XT6 from Val Ward Cadillac, and the experience was exceptional from start to finish. Don Figgs! My wife and I recently purchased a new Cadillac XT6 from Val Ward Cadillac, and the experience was exceptional from start to finish. Our salesperson, Don Figgs, was everything you hope for when purchasing a vehicle. He was professional, knowledgeable, easy to talk with, and, most importantly, completely focused on understanding our needs rather than simply making a sale. At no point did we feel pressured. Instead, Don took the time to listen, answer our questions, and guide us toward the vehicle that was the right fit for us. The entire process was straightforward, transparent, and enjoyable. Don's customer-first approach made what can often be a stressful experience feel comfortable and rewarding. We absolutely love our new XT6 and could not be happier with our decision. If you're considering a Cadillac, we highly recommend Val Ward Cadillac and, especially, Don Figgs. His professionalism, patience, and commitment to customer satisfaction are second to none. Thank you, Don, and the entire Val Ward Cadillac team, for making this such a positive experience. We could not recommend you more highly! More
by D. L. A. Naples
Employees Worked With
