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Val Ward Cadillac Inc
Fort Myers, FL
631 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 50 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 6-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 631 reviews
May 21, 2024
This dealership has always treated me with respect and professionalism. Sam Vince was awesome. He took the time to answer all my questions and concerns, and patiently walked me through every detail of my professionalism. Sam Vince was awesome. He took the time to answer all my questions and concerns, and patiently walked me through every detail of my new vehicle. A great experience. More
by Viens,Josie2017
Verified CustomerEmployees Worked With
Helpful May 20, 2024
Thank you Fred more making the process easy! The finance department was also very fast. Thank you again. The finance department was also very fast. Thank you again. More
by pamela9
Employees Worked With
May 20, 2024
The members of the service department were friendly, thoughtful and very helpful in my time of distress. I thank each of them for their kindness. thoughtful and very helpful in my time of distress. I thank each of them for their kindness. More
by DALSJL
May 20, 2024
Much better customer care than DeVoe. Owning a Cadillac since 1987 this is the best dealer that we have had. Owning a Cadillac since 1987 this is the best dealer that we have had. More
by johnisboating
May 19, 2024
Disappointed, got the 5 star treatment to pick up my vehicle from work but when it was not finished, I had to find a way to the dealership which I thought was not 5 star. Then when I get my vehicle, it vehicle from work but when it was not finished, I had to find a way to the dealership which I thought was not 5 star. Then when I get my vehicle, it was not cleaned and had grease and grime on it from the service visit. More
by ANGELA.RIVAS
Employees Worked With
May 18, 2024
I took my vehicle in for routine service by appointment. The process for checking in was simple and at the agreed upon time. The work was completed within the time that I was promised. All employees The process for checking in was simple and at the agreed upon time. The work was completed within the time that I was promised. All employees that I met were friendly and courteous. More
by frank.hurd
Employees Worked With
May 17, 2024
although it took sometime to get to the finish line I am happy with the deal. happy with the deal. More
by finman618
May 15, 2024
I had 4 Cadillacs when I lived in NJ. This is my first purchasing experience at Val Ward. I am beyond happy to say that they exceed the superior sales/service I have come to expect from a This is my first purchasing experience at Val Ward. I am beyond happy to say that they exceed the superior sales/service I have come to expect from a Cadillac dealership More
by gymmomk
Employees Worked With
May 15, 2024
Received exceptional treatment! Allan was patient and made sure to answer all of our questions and concerns. Allan was patient and made sure to answer all of our questions and concerns. More
by crystalledezma
Employees Worked With
