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Val Ward Cadillac Inc

Fort Myers, FL

4.8
884 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 884 reviews

September 22, 2024

Alan was great very helpful and patient I was impressed with everyone we dealt with loved the dealership More

by BOB440
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2024

The very courteous service from everyone I met especially the guy that took care of me. Dave McKinley did awesome job took very good care of me. More

by rivercaptaing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2024

MY SERVICE ADVISOR WAS GREAT AND I APPRECIATE JANE SHE HELPED MORE THEN MOST I LIKE VAL WARD THANK YOU More

by abbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2024

everything went great no problems, getting my car delivered to us was very important to us More

by roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2024 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

We brought the car in to check on low pressure for one tire. We were told that there was a nail and the tire could not be repaired. Although we trust the tech, it would have been nice to see the tire ( si More

by JJPAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karina Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Val Ward Cadillac Inc responded

Good Morning JJPAUN, Thank you for your business and for taking a moment to reach out to us. We are sorry to hear about your tire puncture, sadly that is not an uncommon occurrence here in SW Florida with all of our construction! It would be our pleasure to correct any pressure discrepancies at your earliest convenience if we did not already do so before your departure. As we have several machines that fill tires to a set pressure target, I am having our staff inspect everything to make sure our gauges and equipment are calibrated accurately and working as intended. Thanks again for your visit, and please let us know if we may help you with anything else. Have a great start to your week! ~Justin F. with Val Ward Cadillac

September 12, 2024

Fred was great enjoyment to work with. He has a good understanding of the product, Also a good sense of humor. Visited with Sam and he is also helpful! More

by LEEBURTONHOOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Vince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 12, 2024

Service is good that is all I want to say about the dealership. Thank you. More

by duartewayne
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Val Ward Cadillac Inc responded

We really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Val Ward Cadillac, Inc.

September 11, 2024

Val Ward has consistently given me great service. Everyone has been friendly and helpful. Couldnt ask for more. More

by bjplechaty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again.

September 11, 2024

Attentive, easy to work with. I have purchased 3 cars from them, and they have taken care of me. More

by gcoutin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 11, 2024

We had vehicle towed in at night and had it back the next day. Thanks More

by GEIGEREXCAVATING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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