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Val Ward Cadillac Inc
Fort Myers, FL
884 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 884 reviews
October 14, 2024
Griffin was excellent. Professional, honest and easy to work with. Made everything smooth and simple and best of all, good deal done quickly Professional, honest and easy to work with. Made everything smooth and simple and best of all, good deal done quickly More
by neville0
Verified CustomerEmployees Worked With
October 08, 2024
Dave did a great job getting my service completed at quick and professional manner. I also saved money as he took the time to look at my warranty which covered my repair. Thank you! quick and professional manner. I also saved money as he took the time to look at my warranty which covered my repair. Thank you! More
by TOPREALTOR4YOU
Employees Worked With
October 06, 2024
They kept me up to date and was able to drive the loaner. Really appreciate the service department and Karina! Really appreciate the service department and Karina! More
by NIC_TRACEY5
Employees Worked With
October 05, 2024
It was a pleasure purchasing a vehicle at Val Ward Cadillac. The SUV is exactly what I wanted and it was a wonderful experience working with Jose and Sam . They both spent a lot of time with me making Cadillac. The SUV is exactly what I wanted and it was a wonderful experience working with Jose and Sam . They both spent a lot of time with me making sure that all my questions were answered. Thanks to all of you ! I highly recommend Val Ward Cadillac .. Great dealership-Outstanding service ……. More
by JOANN.POFF
October 05, 2024
Excellent service! ! That’s why I keep coming back! Bill Griffith is a professional and knows exactly what I like. It’s great when people learn your likes and dislikes ! That’s why I keep coming back! Bill Griffith is a professional and knows exactly what I like. It’s great when people learn your likes and dislikes. I truly wouldn’t go anywhere else. Thank you Bill, Lisa and Jane for outstanding service through the years!! More
by judithgiorman484
October 03, 2024
Service advisor, Karina, was very knowledgeable, professional and made the experience less stressful! Thank you professional and made the experience less stressful! Thank you More
by kaldana
Employees Worked With
September 28, 2024
Bsl Ward was very proactive in reaching out to schedule an additional software update to our Lyriq. an additional software update to our Lyriq. More
by auggie1160
Employees Worked With
September 28, 2024
Jamie was pleasant and professional. The repairs on my Cadillac were done quickly . It was a good experience overall. The repairs on my Cadillac were done quickly . It was a good experience overall. More
by PATCOV22
Employees Worked With
September 26, 2024
Service and attention to detail is first class . Great customer service experience when buying a car or getting service Great customer service experience when buying a car or getting service More
by CHRIS.OBRIEN2
September 26, 2024
Quick response and scheduled appointment right away. Great customer service. Listens to concerns and address them. Great customer service. Listens to concerns and address them. More
by auggie1160
Employees Worked With
