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Val Ward Cadillac Inc
Fort Myers, FL
884 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 884 reviews
November 08, 2024
Stopped in without an appointment. Jamie came right out to meet us and arranged to have our XT-4 serviced and cleaned right away. Really appreciated his willingness to help. Jamie came right out to meet us and arranged to have our XT-4 serviced and cleaned right away. Really appreciated his willingness to help. More
by JOHNOBLAK
Verified CustomerEmployees Worked With
November 07, 2024
Great Price, excellent sales center good inventory I highly recommend this dealership for any one located in SW Florida highly recommend this dealership for any one located in SW Florida More
by gal2701
Employees Worked With
November 04, 2024
The assistance of the customer service dept was helpful and appreciated, but the cost of the repair was absurd.. I don’t necessarily blame Val Ward Cadillac, but they didn’t seem to mind the abusive pricin and appreciated, but the cost of the repair was absurd.. I don’t necessarily blame Val Ward Cadillac, but they didn’t seem to mind the abusive pricing. More
by CBYRNE9999
Employees Worked With
November 03, 2024
Allan has always been able to advocate for the cars and services provided. Thank you Allan! services provided. Thank you Allan! More
by anthony.parkergracie
Employees Worked With
November 03, 2024
Nothing but excellent experiences. They have exceeded every expectation I have had! Griffin has been exceptional! They have exceeded every expectation I have had! Griffin has been exceptional! More
by RCHRISTIAENS
Employees Worked With
November 02, 2024
The salesman that I worked with on this purchase was great to deal with and made the deal easy and enjoyable. great to deal with and made the deal easy and enjoyable. More
by JANEWLAND
Employees Worked With
November 01, 2024
All staff member treated my visit with the upmost importance. Treated my vehicle like it was their own. importance. Treated my vehicle like it was their own. More
by dczoschke
November 01, 2024
Mr. Julio provided the ultimate experience from start to finish, Very aware of the Cadillac product. He went over every aspect of the car-external and internal and answered all my questions, 5 Star service. finish, Very aware of the Cadillac product. He went over every aspect of the car-external and internal and answered all my questions, 5 Star service. Was very impressed with his level of expertise with the CT5. Providing a great customer experience is what makes and positive outcome. Everyone from start to finish provided 5 Star service. More
by WENDELLRUSSELL
Employees Worked With
Other Employees :
The lady that did my final paperwork was great.
October 30, 2024
very great job on my car- service was top notch and would highly recommend -will come back highly recommend -will come back More
by paula20
Employees Worked With
October 30, 2024
Jamie was very helpful and professional. He advised me exactly what I needed and provided me to and from transportation. I highly recommend Jamie as a service advisor and will continue my li He advised me exactly what I needed and provided me to and from transportation. I highly recommend Jamie as a service advisor and will continue my lifelong relationship with them. More
by Paul S
Employees Worked With
