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Val Ward Cadillac Inc
Fort Myers, FL
923 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 923 reviews
April 25, 2025
Always do what I want when my vehicle gets serviced. Jamie always keeps me informed on my maintenance schedule and takes great care of me when I get service completed at Val Ward. Jamie always keeps me informed on my maintenance schedule and takes great care of me when I get service completed at Val Ward. More
by ShellyR
Employees Worked With
April 25, 2025
Service advisor was good. The waiting room is comfortable. Timely service and the updates on the screen in the waiting room is helpful. The waiting room is comfortable. Timely service and the updates on the screen in the waiting room is helpful. More
by kbcrlewis
Verified CustomerEmployees Worked With
April 25, 2025
Friendly and courteous service people who go the extra mile. Great communications kept me up to date on the repair situation. mile. Great communications kept me up to date on the repair situation. More
by BRUCE56
Employees Worked With
April 21, 2025
Every time I had to have work done on my car they have always gave me great service always gave me great service More
by TAMMYBEYER23
Employees Worked With
April 19, 2025
Jeff has a lot of patience and kept in touch just to see how things were going while I was trying to make up my mind. Lisa in finance was very helpful trying to get a Title problem resolved. All in all, how things were going while I was trying to make up my mind. Lisa in finance was very helpful trying to get a Title problem resolved. All in all, it was a pleasant experience. More
by donnamatchett
April 19, 2025
jamie takes pride in customer care and follows up of quality of the repair personally each time quality of the repair personally each time More
by vidaz28
Employees Worked With
April 19, 2025
Seamless service with a short wait for oil change to and tire rotation Great staff and customer care tire rotation Great staff and customer care More
by jje1136502
Employees Worked With
April 16, 2025
everything went really well. Clean shop, nice employees and smiles all around. Definately a good place to have service done. Clean shop, nice employees and smiles all around. Definately a good place to have service done. More
by Icanrace
Employees Worked With
April 15, 2025
Great service never been treated like a king at a dealership before I love it dealership before I love it More
by JROUSSEAU305
Employees Worked With
April 14, 2025
Could not have been any easier they showed me a vehicle I liked was a wonderful price I thought a couple hours later I was driving it home. liked was a wonderful price I thought a couple hours later I was driving it home. More
by RAZFIFTY8
