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Val Ward Cadillac Inc
Fort Myers, FL
1,156 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,156 reviews
March 01, 2026
My experience is always pleasant, and professional. The staff treats me like a Cadillac owner should be treated. The staff treats me like a Cadillac owner should be treated. More
by ksraposa
Verified CustomerEmployees Worked With
February 21, 2026
Everyone is so kind, friendly and helpful. This was the 2nd time I had my car serviced and I’m so grateful that Val Ward Cadillac is my service center. This was the 2nd time I had my car serviced and I’m so grateful that Val Ward Cadillac is my service center. More
by abfab57
February 18, 2026
The best service center experience that I have ever had with a car dealership. From drop off to pick up, everyone was professional and knowledgeable. We had some challenges with needing to order a part so with a car dealership. From drop off to pick up, everyone was professional and knowledgeable. We had some challenges with needing to order a part so it didn’t get resolved but I know they did everything they could and will fix it once the part is in. More
by juli1
Employees Worked With
Chris and the lady that has Bob the bunny.
February 15, 2026
I wish my Cadillac dealer. in Portage Michigan was even close to as good as yours in Portage Michigan was even close to as good as yours More
by MSELKINS
February 11, 2026
Outstanding dealership and the staff is very helpful, friendly and very knowledgeable. The service manager will go the extra mile to get your vehicle serviced properly. friendly and very knowledgeable. The service manager will go the extra mile to get your vehicle serviced properly. More
by DANWJOHNSON
Employees Worked With
February 09, 2026
Efficient service and the staff was very friendly. All of our services were completed in a timely manner. All of our services were completed in a timely manner. More
by SUET218
Employees Worked With
February 06, 2026
Great service - timely communication, all work completed as expected. Drop in, waiting area and pick up very well organized. as expected. Drop in, waiting area and pick up very well organized. More
by davidlleyden
Employees Worked With
