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Val Ward Cadillac Inc
Fort Myers, FL
1,062 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,062 reviews
July 24, 2025
If you’re speaking of the service department. I’m just not sure why the service man told my husband the black splay marks were there because that’s where the airbag is. I don’t understand that I’m just not sure why the service man told my husband the black splay marks were there because that’s where the airbag is. I don’t understand that. I’ve worked in an automotive factory. I know what splay marks are and I’ve never heard of any car having marks due to their airbag. More
by Felicia
Verified CustomerEmployees Worked With
July 16, 2025
Val Ward collision center has been my go to spot for 20 plus years. They're professionalism and quality of workmanship are unmatched. Wouldn't trust my vehicle repairs to anyone else. plus years. They're professionalism and quality of workmanship are unmatched. Wouldn't trust my vehicle repairs to anyone else. More
by DLEFFIN
Employees Worked With
Brady Bavender
July 15, 2025
Always helpful and worked performed as described. Appreciate that they are able to have service available on Saturdays. Appreciate that they are able to have service available on Saturdays. More
by JONELVY
Employees Worked With
July 14, 2025
the deaalership was very efficent in all aspects. great workmanship and dealiship was very neat and clean great workmanship and dealiship was very neat and clean More
by COOPERIZZY2
Employees Worked With
July 13, 2025
Car needed body work for marks on hood and rear bumper sticking out.The body shop did a exceptional job.Would like to thank the body shop for there work.The only thing I ordered running board puddle light sticking out.The body shop did a exceptional job.Would like to thank the body shop for there work.The only thing I ordered running board puddle lights haven't heard anything yet. More
by msribs
July 13, 2025
Jane is so attentive to all my needs and works to keep the car in pristine condition. the car in pristine condition. More
by dmdar66
Employees Worked With
July 12, 2025
2025 Cadillac Lyriq sent me notifications to service driver assist system. All cameras and safety features stopped working. Also there was intermittent static on the infotainment system. I was able t driver assist system. All cameras and safety features stopped working. Also there was intermittent static on the infotainment system. I was able to get an appointment quickly and was offered a loaner vehicle. Two days later the car programs were updated and everything is working again. First service on this vehicle and very happy with the outcome. Val Ward did a great job and service was wonderful. More
by Jerry
July 11, 2025
They were waiting for me, took care of me immediately, and answered all my questions. Also gave me a loaner while they fixed my car and answered all my questions. Also gave me a loaner while they fixed my car More
by giovantage
July 07, 2025
They did good in advising the issue was a low battery, if problem persists they will exchange battery in the field. Thank you very much problem persists they will exchange battery in the field. Thank you very much More
by AWOLFSDEN
Employees Worked With
July 06, 2025
Always a pleasure to take my vehicle to Val Ward. My service co-ordinator Dave McKinney makes sure I get full service and my car is ready when expected. Also enjoy visiting the showroom and seeing My service co-ordinator Dave McKinney makes sure I get full service and my car is ready when expected. Also enjoy visiting the showroom and seeing what is new! More
by MAGGIEKYLEP
