Universal Mitsubishi

bobby made my car buying experience easier than I ever expected, Will do business with them again, overall great customer service very friendly and helpful. overall 5-star service satisfaction finance expected, Will do business with them again, overall great customer service very friendly and helpful. overall 5-star service satisfaction finance lady was amazing too, she made the transaction very easy and was very helpful More

Everyone at this dealership was kind and helpful. Shout out to Jeff, Harry, Andy and Carlos for making our vehicle purchase such a smooth and easy experience. Shout out to Jeff, Harry, Andy and Carlos for making our vehicle purchase such a smooth and easy experience. More

My salesman was Oscar! He is the only one I felt comfortable with! I would not have made the deal without him. I was not comfortable with the other salesman who poached his He is the only one I felt comfortable with! I would not have made the deal without him. I was not comfortable with the other salesman who poached his deal. If he does not get the full commission I will never deal with your dealership again or recommend you guys to anyone. Oscar was the only one who felt genuinel and kind without pressure! You need to get more salespeople like him. More

Dealt with us honestly and swiftly, straightforward conversations, knowledgeable and helpful salesman (Jeff). We will be back when we're ready for our next purchase! conversations, knowledgeable and helpful salesman (Jeff). We will be back when we're ready for our next purchase! More

everything went smooth. I was in and out and not that much time and they were nice. I was in and out and not that much time and they were nice. More

I first inquired about a vehicle I was interested in listed on the website. From the moment of first interaction (which was very quick and responsive), I had nothing but positive interactions. Tiki, the listed on the website. From the moment of first interaction (which was very quick and responsive), I had nothing but positive interactions. Tiki, the finance manager and Internet specialist was wonderful to work with, and so was Oscar, who was eventually the sales person that assisted me. Thank you, Universal Mitsubishi for being up front during my transaction with you! More

Top notch service is what’s going on at this service center. Paul and his team are always ready to please for all your car care needs. center. Paul and his team are always ready to please for all your car care needs. More

JC was great. Very accommodating. Made me feel very comfortable and very efficient in processing everything. Very accommodating. Made me feel very comfortable and very efficient in processing everything. More

Great reps thru out entire process. They all went out of their way to try and accommodate me They all went out of their way to try and accommodate me More

Took 5-days to finalize the purchase. 100% full time isn’t there type of customer! They made several promises then in the eleventh hour, after they got payment they wanted more money, The 100% full time isn’t there type of customer! They made several promises then in the eleventh hour, after they got payment they wanted more money, They said they would take my trade-in but on the day we went to picked up the car, they backed out and had me pay what value of the trade-in. Then when I really thought there couldn’t be anything wrong they force you to sign to agree to share your private information and when I said “no” they held up giving us the car until I signed. So I signed with “no consent!” The funny part was we liked the car so much we were considering buying the remaining 2025 inventory for our company but it will be a cold day in xxxx before I put myself through the purchase process with them ever again. More