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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,236 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,236 reviews

June 21, 2026

Thank you both Max & Mr Harry were very nice in helping us answered all questions before our purchase. Gina & Patrick More

by Gina & Patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max & Harry
June 17, 2026

A car service center that handles routine maintenance well to keep running vehicles safe and efficient More

by RENECARLO_GARCIA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2026

I took in our vehicle for service and recalls. Paul in service the service department was very professional and helpful. More

by LUGOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2026

JC Gonzalez and Tiki in Fianance are simply the best! 💯 I will ve back 4 sure to buy another car 🚗 More

by jcgcagrp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDY ESSA
June 09, 2026

Knowledgable service, kind advisors, and fair prices. Paul was my service advisor. Fit me last minute and got me in and out. You can tell how much everyone on the staff cares about and loves what they do More

by J W
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2026

It was nice doing business with you Saul and Andy, thanks for your help in my purchase process More

by JAIME RODRIGUEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy
June 08, 2026

Dealership clean, well kept. Was greeted by Jeff, who was phenomenal in his demeanor and helping my daughter and I out with the car we were looking at. After some negotiation, ma More

by KDHILLIG1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
June 08, 2026

60,000 mile service. Thanks for keeping my 2018 Outlander PHEV ride top running for years. More

by WALTERPOLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2026

Paul was very helpful, professional & resourceful. I wouldn’t use anyone else. I definitely recommend. I will be taking my car there from now on. More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2026

Service team is great! Very professional and accommodating. Go out of their way to make sure I understand what is being done to the car. More

by joe@1labsinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.