Universal Mitsubishi

everything went smooth. I was in and out and not that much time and they were nice. I was in and out and not that much time and they were nice. More

I first inquired about a vehicle I was interested in listed on the website. From the moment of first interaction (which was very quick and responsive), I had nothing but positive interactions. Tiki, the listed on the website. From the moment of first interaction (which was very quick and responsive), I had nothing but positive interactions. Tiki, the finance manager and Internet specialist was wonderful to work with, and so was Oscar, who was eventually the sales person that assisted me. Thank you, Universal Mitsubishi for being up front during my transaction with you! More

Top notch service is what’s going on at this service center. Paul and his team are always ready to please for all your car care needs. center. Paul and his team are always ready to please for all your car care needs. More

JC was great. Very accommodating. Made me feel very comfortable and very efficient in processing everything. Very accommodating. Made me feel very comfortable and very efficient in processing everything. More

Great reps thru out entire process. They all went out of their way to try and accommodate me They all went out of their way to try and accommodate me More

Took 5-days to finalize the purchase. 100% full time isn’t there type of customer! They made several promises then in the eleventh hour, after they got payment they wanted more money, The 100% full time isn’t there type of customer! They made several promises then in the eleventh hour, after they got payment they wanted more money, They said they would take my trade-in but on the day we went to picked up the car, they backed out and had me pay what value of the trade-in. Then when I really thought there couldn’t be anything wrong they force you to sign to agree to share your private information and when I said “no” they held up giving us the car until I signed. So I signed with “no consent!” The funny part was we liked the car so much we were considering buying the remaining 2025 inventory for our company but it will be a cold day in xxxx before I put myself through the purchase process with them ever again. More

Saul was a great salesperson who was able to answer every question we had. I came here with my family and we loved his attitude and personality. His personal made our experience much better. question we had. I came here with my family and we loved his attitude and personality. His personal made our experience much better. More

Friendly service and willingness to work with buyer; very patient and knowledgeable. Great location. Enjoyed the test drive. patient and knowledgeable. Great location. Enjoyed the test drive. More

Transaction went smoothly. They are all very helpfull and attentive to what I want. Though I didn't get the price I wanted but still they tried their best to atleast lower it d They are all very helpfull and attentive to what I want. Though I didn't get the price I wanted but still they tried their best to atleast lower it down. More

Carlos De La Cruz sold us a 2017 Toyota Marai for 6,966. when he knew the vehicle has no value, he knew we cannot find a Hydrogen station near by, he knew the vehicle still at the bank and an individual on when he knew the vehicle has no value, he knew we cannot find a Hydrogen station near by, he knew the vehicle still at the bank and an individual on the title, he knew we would bring the vehicle back so he trick us into not signing the 48 cancellation policy. Dont trust him and don't trust Universal Mitshubishi in Van Nuys. More