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Universal Mitsubishi

Sherman Oaks, CA

4.8
1,985 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 1,985 reviews

August 25, 2018

Great customer service Paul (service manager) was very helpful and made sure my coupon was redeemable. All around everyone was friendly and will come back for any other serv More

by M.J.CHAVEZ85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2018

Professional Service With Quality Results Paul is an excellent Manager in the Service Department with excellent mechanics who know how to work on Mitsubishi vehicles. Their knowledge and exper More

by Mitsubishi Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

Oil change a resolve a noise on the wheels I was pleased with the service and it did not take long. Was good to know that the service repair was under warranty and I only paid for the oil chang More

by RCBUSINESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
August 24, 2018

Service Bought the Tesla 3 weeks ago and part of the deal was to get my rims power coated Matt black. Was told one day and it took 6 days. They said they woul More

by GTERRIFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

Very satisfied. The service as excellent and I was very satisfied on the job done to my vehicle. Paul was great and very amazing person. I got my car right on time as More

by RUDYSINGSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

Forgot a task I would have left a 5 star review however my service engine light was left on after my service was completed. In general I would just go back, but the More

by HNAPOLITANO52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2018

customer service Customer service is great and Paul goes out of his way to make sure the job is done right and customer is satisfied. Also worked with Armen in sales a More

by DEBELLISTOWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen Yagubyan
August 23, 2018

Great service They helped me out in anything I needed. And. beyond Other places doenst offer the help and the service this dealer ship provides . And keeps track More

by LEOBEANS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2018

Great experience and great service Paul the service center manager was very helpful and kept me updated on my repair also went out of his way to help me get a rental took care of me and More

by Jsalcedo43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2018

Excellent Service Only the waiting time was a little over 5 hours , but everything was fine, I was kept informed about the repairs and they did an excellent job. More

by estradita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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