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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,024 reviews

November 13, 2018

Great Customer Service I love this facility it’s always very clean and all personnel is very friendly, polite and helpful they take very good care of my car More

by Mom 88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you all for your great customer service , Armen Avanessian, Dennys Vaca
November 10, 2018

Starter check As always, great service!!!! Always very easy to dea with, short wait and even washed my car. Explained what needs to be done thoroughly. Great exper More

by Xcaret02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
November 10, 2018

Great and knowledgeable technicians They did my oil change tire and brake and all other inspections. Also I got a free car wash. They also did test drove the car with me twice to make More

by SEVAN_GH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennys Vaca
November 09, 2018

Software updates Had a Great experience the process went very smooth and my car was ready within the time that was promised to me when I first came . More

by EDEBRAHIMIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2018

Excellent service by Paul I went to get a maintence for my outlander plug-in. You always worry how much they charge you. Paul actually looked up a coupon I can use (I didnt eve More

by HJIHOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2018

Great service! Dennys and Paul did a great job of taking care of my broken window. Fast and friendly every time I go into their dealership. Cheers! More

by Outlander PHEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennys Vaca
November 07, 2018

oil change The wait was not bad at all. I did not wait more than an hour to get my oil change and they gave my car a nice little car wash as well. Overall, my ex More

by ALMAii18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2018

Excellent dealership! Great team! Excellent service from start to finish, It is the 5th new car we bought from this dealership and every time they were great. Tiki helped u More

by Benga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2018

Major Service Thank you Paul and the entire team at the Universal Mitsubishi service center for taking such good care of my vehicle and making the experience as sim More

by tfy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2018

ABS recall service Took my car in to serivice a recall on my brakes. Paul, who was very helpful in scheduling my appointment for service, upon arrival was prompt in assi More

by micgreene1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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