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Universal Mitsubishi
Sherman Oaks, CA
2,024 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,024 reviews
December 10, 2018
Excellent experience Great customer service. Everyone is always so nice and friendly. Service rep Paul was very helpful and able to get me a great deal on the work being d Great customer service. Everyone is always so nice and friendly. Service rep Paul was very helpful and able to get me a great deal on the work being done to my car. More
by Trialsbyfire
Verified CustomerEmployees Worked With
December 10, 2018
He did a very fast and professional job. The employee did his job in a very professional and fast way. I am very happy that I had an experience like this. Thank You. The employee did his job in a very professional and fast way. I am very happy that I had an experience like this. Thank You. More
by ARTYOMT
Employees Worked With
December 09, 2018
Car service. This was my third time at this location and the Customer service was great as always, will be back for sure . Paul is super friendly. This was my third time at this location and the Customer service was great as always, will be back for sure . Paul is super friendly. More
by GUSGGOMEZ94
Employees Worked With
December 05, 2018
Simple and painless I always have a hard time when it comes to dealing with car maintenance. They made the process easy and clear. Ill be going back for sure I always have a hard time when it comes to dealing with car maintenance. They made the process easy and clear. Ill be going back for sure More
by RSADSAD
Employees Worked With
November 27, 2018
Broken taillight Got my taillight broken and called last minute to set an appointment. They were busy but they took care of me real quick and gave me a great deal. Got my taillight broken and called last minute to set an appointment. They were busy but they took care of me real quick and gave me a great deal. More
by MODERNETHICS20
Employees Worked With
Dennys Vaca
November 27, 2018
PHEV purchase Zakk Kim, Internet service manager was excellent! No nonsense, everyone was fantastic! They quoted a price & stuck to it. No pressure, I have nothing Zakk Kim, Internet service manager was excellent! No nonsense, everyone was fantastic! They quoted a price & stuck to it. No pressure, I have nothing but great reviews! More
by adrienne.roel
Employees Worked With
November 27, 2018
Very helpful They were very nice and helpful and got my car done in a couple hours .I thought I wouldn't get my car done until 5pm thanks for everything! They were very nice and helpful and got my car done in a couple hours .I thought I wouldn't get my car done until 5pm thanks for everything! More
by TAMMYSWANN1
November 26, 2018
Great experience I hate buying cars but Universal Mitsubishi made the experience completely pleasant. They were no pressure, honest and knowledgeable. I would recommen I hate buying cars but Universal Mitsubishi made the experience completely pleasant. They were no pressure, honest and knowledgeable. I would recommend buying from this dealership. More
by kmod77
Employees Worked With
November 26, 2018
Great customer It is difficult to trust dealership especially with up sales. But i have been coming to Universal Mistu, since it was in Burbank and they have been a It is difficult to trust dealership especially with up sales. But i have been coming to Universal Mistu, since it was in Burbank and they have been always honest with me and they do great work. More
by ODMIDNIGHT
Employees Worked With
November 26, 2018
Oil change Got the appointment for the day I wanted. Service was done on timely manner. My only problem is the location; it was way more convenient to me when th Got the appointment for the day I wanted. Service was done on timely manner. My only problem is the location; it was way more convenient to me when the department was in Glendale. More
by ARAKSARAKELYAN
Employees Worked With
