Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Mitsubishi
Sherman Oaks, CA
2,022 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more.
Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,022 reviews
February 20, 2025
This dealership knows their clients needs and goes above and beyond expectations. Your service is excellent. I will reccomend this dealership above all other. The Service Management is extremely knowledg and beyond expectations. Your service is excellent. I will reccomend this dealership above all other. The Service Management is extremely knowledgeable! More
by JBCM8610
Verified Customer
February 18, 2025
The sells staff was friendly. My consultant Saul was helpful and knowledgeable. My buying experience was low stress and there was an adequate amount of vehicles for sale.The build My consultant Saul was helpful and knowledgeable. My buying experience was low stress and there was an adequate amount of vehicles for sale.The building needs upgrading. There's minimum customer parking. More
by avoutlaw1
Employees Worked With
February 06, 2025
Excellent and professional service, been going there for routine service and advise for 6 years. routine service and advise for 6 years. More
by Mike K
February 06, 2025
lI always receive great service at Sherman Oaks Mitsubishi. My service person Paul Tokatlyan always is a pleasure to deal with. He wants me to be satisfied and sees that my car is working as it s Mitsubishi. My service person Paul Tokatlyan always is a pleasure to deal with. He wants me to be satisfied and sees that my car is working as it should. I'm happy with the service I get there. Thank you. More
by CLKOPLAN
Employees Worked With
February 05, 2025
I totally recommend it,they're professional and friendly. and never going to take advantage of the people and never going to take advantage of the people More
by JAIMEPAZ60
Employees Worked With
February 02, 2025
Paul went over and above to get my car ready, it is running like a dream! running like a dream! More
by GKOOSH1
January 31, 2025
Excellent and friendly crew in service department Job done well per estimated time Thank you done well per estimated time Thank you More
by vahiksiraki
January 30, 2025
For me I am very satisfied with the service . very professional peoples .definitely I will recommend this place . very professional peoples .definitely I will recommend this place . More
by LARDON
January 29, 2025
I had some problem with my car that was difficult to diagnose; however, Armen patiently handled it. During the long process, he was always professional, friendly, and eager to help. I highly recommend t diagnose; however, Armen patiently handled it. During the long process, he was always professional, friendly, and eager to help. I highly recommend the service. More
by DN220479KNM
January 28, 2025
The service was good, but some parts were not good quality. I was recommended to change rear shocks to eliminate the squeak noise when hitting a bump. The noise show up after a week. It’s less, but I quality. I was recommended to change rear shocks to eliminate the squeak noise when hitting a bump. The noise show up after a week. It’s less, but I would expect no noise at all for new shocks. I need to find time to go back. More
by JV
Employees Worked With
