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Universal Mitsubishi

Sherman Oaks, CA

4.8
2,047 Reviews
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded. We offer our customers the utmost in quality vehicles, sales and customer service. Our highly-trained staff members are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding billing, payment options, vehicle financing, vehicle availability and more. Our primary goal is to continue an ongoing commitment to superior service, ensuring the needs of our customers are always met. Please let us know if there is an area in which we can improve our business, as we constantly strive to enhance our Dealership for valued drivers like you.
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5015 Van Nuys Blvd

Sherman Oaks, CA

91403

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Showing 2,047 reviews

April 21, 2025

I appreciate that Paul was engaging and kept me informed on the status of the repairs. This was my first visit and I had a Positive Experience. More

by MARCARELLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

There were very few professional and kind. I will recommend to everyone I know. Very happy. More

by J.PARKER1905
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Everything was great. Fast and accurate diagnostics. The car was fixed very quickly. Thanks for the great service. More

by DN220479KNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

I would like to thank Paul for his excellent help. He behad in a phenomenal way. 100% recommended good service More

by GUEVARA.ME27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Zakk was very helpful & polite. I especially appreciate his non-aggressove, non-pushy approach. He answered questions. I felt he was easy to talk with. As I told him, this was the b More

by TERESA.NAKAMOTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Best customer service, on time with service , no complaints. Good job guys . Thank you for everything More

by Alju castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen Yagubyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

what an incredible team, from sales to finance. ....was in and out less than and hour! Will be buying my next car from here.... More

by Tommmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

what a nice dealership, I got my dream car, cannot believe how easy it was to deal with them, Tiki was very professional, she gave me a great deal on financing. Thank you Universal Mitsubishi~~~~ More

by suzyg7515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Tiki was great! Everyone was friendly, they gave me a great deal, will come here for sure for service , love my new car.. More

by Tommmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiki N
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Gharibian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Turcios
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos De La Luz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Ver straight forward and professional to deal with. Very happy with the results of the service. More

by GCHERNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tokatlyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Avila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Yagubyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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