Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Universal Hyundai
Orlando, FL
4,227 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,227 reviews
March 30, 2025
They're good. They drove me around the lot to see their selection of what I was looking for. They drove me around the lot to see their selection of what I was looking for. More
by yowcat
Verified CustomerEmployees Worked With
March 29, 2025
Great services. Thank you Chems, we came twice to the dealer and he help us a lot, no matter the time, we were the last one at the dealership. I'll recomend him. Thank you Chems, we came twice to the dealer and he help us a lot, no matter the time, we were the last one at the dealership. I'll recomend him. More
by j_pagant
Employees Worked With
Chems, and the manager. I don't remember her name
March 29, 2025
Great service. One more time thank you Chems for your time, great service. I'll recomended!. One more time thank you Chems for your time, great service. I'll recomended!. More
by j_pagant
March 29, 2025
Great place, some hiccups in financing, but all ended well. Will hope to do business again. well. Will hope to do business again. More
by JENNIFERLOMINY
March 27, 2025
Ethan and hector were amazing, very helpful I will definitely come back again I had a great experience. definitely come back again I had a great experience. More
by alexalves3
Employees Worked With
March 11, 2025
Brandon was such a pleasure to work with. Very knowledgeable and genuine! 10/10 recommend Universal and ask for Brandon! Very knowledgeable and genuine! 10/10 recommend Universal and ask for Brandon! More
by casscosta75
March 09, 2025
Working with Mohammed Khan was simple and non pressured. He did a great job finding the vehicle that fit our needs. His follow up after the sale has been excellent. He did a great job finding the vehicle that fit our needs. His follow up after the sale has been excellent. More
by teamhome
Employees Worked With
Mohammed Khan
February 28, 2025
The service was very good, the way we were treated was very professional, Carlos our salesman has extensive knowledge of GENESIS vehicles. It should be noted that Bili helped us with the numbers being in very professional, Carlos our salesman has extensive knowledge of GENESIS vehicles. It should be noted that Bili helped us with the numbers being in our favor. More
by evchunter
February 28, 2025
Was very easy to work a deal in Universal Hyundai, my salesman Carlos Roman was very patient and fot a lot of knowledge about the Huundai vehicle. The process was seamless all the way. Thank to Carlos R salesman Carlos Roman was very patient and fot a lot of knowledge about the Huundai vehicle. The process was seamless all the way. Thank to Carlos Roman and Mr. Zapata. More
by elenalararosario
Employees Worked With
