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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,695 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,695 reviews

March 09, 2026

The dealer has been good to me my second Toyota Tacoma pickup having some issues but with their guidance hopefully all will work out well More

by RODYOUNG158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Toyota of Scranton responded

RODYOUNG158, Thank you for taking the time to share your experience and for choosing Toyota of Scranton again for your second Tacoma. We truly appreciate your loyalty. We understand how concerning it can be when issues arise, and I’m glad to hear our team has been able to provide guidance along the way. Please know we’re here to help and will continue working with you to ensure everything is addressed as smoothly as possible. Thank you again for your trust in our team. Regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

March 07, 2026

The staff at Toyota is phenomenal always addressing any concerns, they are polite and respectful More

by YARIROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Toyota of Scranton responded

YARIROD, Thank you for your kind words! We truly appreciate you taking the time to share your experience. It’s wonderful to hear that our team has been polite, respectful, and attentive to your concerns. Providing that level of care to our guests is very important to us. Thank you for choosing Toyota of Scranton. We look forward to assisting you again whenever you need us! Warm regards, ~The Service Team Toyota of Scranton

March 06, 2026

Hailey is a breath of fresh air. She has a smile on her face and always seems happy to see me. She does her job well. More

by JLCAREY68
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Toyota of Scranton responded

JLCAREY68, Thank you for taking the time to share your kind feedback! We’re so glad to hear that Hailee made such a positive impression. Her welcoming attitude and dedication to taking care of our guests truly mean a lot to our team. We appreciate you recognizing her efforts and thank you for choosing Toyota of Scranton for your service needs. Thank you, ~The Service Team Toyota of Scranton

March 06, 2026

Wonderful sales and service from this dealorship. Pleased with my purchase of used 2017 toyota Rav 4. More

by DEMALICIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Belles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Toyota of Scranton responded

DEMALICIA, Thank you for the wonderful review! We’re so glad to hear you had a great experience with both our sales and service teams. Congratulations on your 2017 Toyota RAV4 — that’s a fantastic vehicle, and we hope you enjoy it for many miles to come. We truly appreciate you choosing Toyota of Scranton and look forward to being here whenever you need us. If you ever have a moment, we’d be grateful if you shared your experience in a Google review as well. Your feedback means a lot to our team! Warm regards, ~The Toyota of Scranton Team

March 05, 2026

Hailee was very professional and kind. She has a great personality and was very easy to deal with. She is ,I believe, an asset to this dealership. More

by wampac56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2026 -

Toyota of Scranton responded

wampac56, Thank you for sharing your experience with us! We’re so glad to hear that Hailee’s professionalism, kindness, and great personality made your visit an easy and positive one. She truly cares about our guests, and it means a lot to know her efforts stood out. We appreciate you taking the time to recognize her and for choosing Toyota of Scranton! Take care, ~The Service Team Toyota of Scranton

March 05, 2026

Great service and experience! I'm thrilled with the car. I would recommend to anyone More

by DPETROZIELLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kasson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2026 -

Toyota of Scranton responded

DPETROZIELLO, Thank you for the great feedback! We’re so happy to hear you had a great experience and that you’re thrilled with your new car. That’s exactly what we hope for with every visit. We truly appreciate your recommendation and thank you for choosing Toyota of Scranton. Enjoy the new ride! Take care, The Service Team Toyota of Scranton

March 05, 2026

Pleased with my purchase of a used vehicle. Sales and service were excellent. Looking forward to more service visits More

by DEMALICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Greico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Belles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Toyota of Scranton responded

DEMALICIA, Thank you for sharing your experience with us! We’re so glad to hear you’re pleased with your used vehicle purchase and that both our sales and service teams made a positive impression. It means a lot to know you’re looking forward to future service visits—we’ll be here whenever you need us. Enjoy your vehicle, and thank you for choosing Toyota of Scranton! Thank you, ~The Sales Team Toyota of Scranton

February 27, 2026

Took care of my service needs very timely easy to get in and out thank you More

by MOOSEG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Forti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2026 -

Toyota of Scranton responded

MOOSEG, Thank you for your feedback! We’re glad to hear your service visit was timely and that it was easy to get in and out. We know your time is valuable, and making the process smooth and efficient is always our goal. We truly appreciate you choosing Toyota of Scranton — thank you again! Warm regards, ~the Service Team Toyota of Scranton

February 25, 2026

Fast, friendly service. Knowledgeable of products and service plans. Great personality, good at job. Clean, relaxed dealership. More

by NUPPY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2026 -

Toyota of Scranton responded

Hi Nuppy, Thank you for the fantastic feedback! We’re so glad to hear you experienced fast, friendly service and that our team’s product knowledge and service plan guidance made a difference. It’s wonderful to know their personality and professionalism stood out as well. We also appreciate your comments about our clean, relaxed dealership atmosphere — we work hard to create a space where our guests feel comfortable and well cared for. Thank you again for choosing Toyota of Scranton. We look forward to seeing you next time! Take care, MJ Preno Vice President of Guest Experience

February 23, 2026

The whole experience went great! They made it very easy to want to purchase my car. More

by PMPA4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicki Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Strouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

Toyota of Scranton responded

PMPA4, Thank you so much for sharing this! We’re thrilled to hear your entire experience went great and that our team made the process easy and comfortable for you. That’s exactly how buying a car should feel — straightforward, welcoming, and pressure-free. Congratulations on your new vehicle, and thank you for choosing Toyota of Scranton. We truly appreciate your business and look forward to seeing you again! Warm regards, MJ Preno Vice President of Guest Experience

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