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Toyota of Santa Fe

Santa Fe, NM

4.7
1,724 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
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1601 St Michaels Dr

Santa Fe, NM

87505

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Showing 1,724 reviews

March 24, 2026

Well kept office area and customer service lobby. Prompt and friendly service staff. Informative and open communication with customers. More

by jjames1744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Toyota of Santa Fe responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our office area and customer service. We pride ourselves on providing prompt, friendly service and clear communication. We appreciate your business and hope to see you again soon!

March 24, 2026

Competent, friendly, efficient. Jacqueline was a pleasure to deal with. She took care of everything. Will recommend her. More

by peter.bohlin
Recommend Dealer
Yes
Employees Worked With
Jacqueline, Devin
Mar 28, 2026 -

Toyota of Santa Fe responded

Thank you for your glowing review! We appreciate your business!

March 24, 2026

The staff is friendly. They greet you and immediately begin working on your car. It was quick and efficient. More

by julie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Toyota of Santa Fe responded

Thank you for your review! We pride ourselves on providing fast and friendly service for our valued customers. We're so glad you had a great experience with our team.

March 21, 2026

Great customer service very knowledgeable and helpful and made the purchase easy and very comfortable throughout More

by Drearaefernandez28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Klinsman Trejo Deras
Mar 26, 2026 -

Toyota of Santa Fe responded

Thank you for your kind words! We are thrilled to hear that our customer service team provided you with a pleasant and easy purchasing experience. Thanks for choosing our business!

March 16, 2026

Went in for my Toyota care and they were able to change my winter tires and wheels out for my summer set at no charge. Great customer service. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenzin Dekhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2026 -

Toyota of Santa Fe responded

Thank you for your wonderful review, Bobby! We're thrilled to hear that you experienced great customer service and that we could help with your winter tire change at no charge. We appreciate your trust in us and look forward to supporting you with reliable service in the future!

March 13, 2026

Took my car for 120k mile service; appreciated the factual and no pressure analysis. I especially liked the mechanic’s video review. Very professional!! More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2026 -

Toyota of Santa Fe responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. We can't wait to see you again, have a great day.

March 12, 2026

Did not address my concerns. Explained that there was vibration in the steering wheel and they said they would look into it. When I picked up my vehicle they said that they rotat More

by jtc1275
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Acuna, Troy Mendiola
Mar 22, 2026 -

Toyota of Santa Fe responded

We apologize for the disappointing experience. Our team values your feedback and will work to provide better service in the future. Please reach out to us at (877) 446-6155 when you can so we can address this situation directly. Thank you and have a great day.

March 07, 2026

I felt comfortable with this dealership - and that is important! They did a great job of explaining the work needed, what was most urgent, and setting expectations. I will continue to take my toyota ther More

by nb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus was my mechanic
Mar 14, 2026 -

Toyota of Santa Fe responded

Thank you for your positive feedback and for taking the time to share it with us! Thank you for your support!

March 07, 2026

Professional, competent and goes out of their way to take care of my car like it was theirs. Answers all my questions. High ethics.. thanks Daniel....see you in 4 months. More

by localaikane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2026 -

Toyota of Santa Fe responded

Thank you so much for the kind words! We truly care about your car and always strive to go above and beyond for our customers. Looking forward to seeing you again in 4 months!

March 02, 2026

The RAV4 still under warranty and the services were sufficient, but lack of mileage undermine the cover needed in the future. Quality of response time & curtesy was beyond my expectations! More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Toyota of Santa Fe responded

Thank you for your honest feedback! Your satisfaction is our top priority. Thank you for choosing our business!

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