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Toyota of Santa Fe
Santa Fe, NM
1,578 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief!
Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way!
See you soon!
Buddy Espinosa
GM
Toyota of Santa Fe
http://www.toyotaofsantafe.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,578 reviews
July 13, 2025
I actually felt bad for him. When I asked about the bogus upgrades and fees he had an emotional breakdown. Hands down the most unprofessional individual I've ever dealt with. I w When I asked about the bogus upgrades and fees he had an emotional breakdown. Hands down the most unprofessional individual I've ever dealt with. I was embarrassed for him and the dealership watching him throw a tantrum. More
by johnvandelft
July 13, 2025
This dealership use to be pretty good with both customer service and vehicle service. The past two times of having our vehicles serviced there, our vehicles have come out of the shop worse than what they we service and vehicle service. The past two times of having our vehicles serviced there, our vehicles have come out of the shop worse than what they went in. Now the dealership is saying we have to pay for the part they messed up on one of our vehicles because the technician didn’t do their job correctly. We’re now having to take our other vehicle back because the tire rotation and alignment is causing the vehicle to shake really bad. Our service advisor has tried to work things out and be helpful, but the entire service team has been a letdown. More
by SBernard
Employees Worked With
Izaiah Ortega
July 10, 2025
I find it useful that they provide a shuttle service. The staff is friendly and helpful The staff is friendly and helpful More
by Mary
Employees Worked With
July 07, 2025
Esteban was very professional, helpful and friendly. I was in and out quickly. Nice job Toyota of Santa Fe and Esteban! I was in and out quickly. Nice job Toyota of Santa Fe and Esteban! More
by sandrojohnson
July 06, 2025
Excellent service. Sales person was very helpful and got me exactly what I wanted. I would buy from him again Sales person was very helpful and got me exactly what I wanted. I would buy from him again More
by rod_f30
Employees Worked With
July 04, 2025
Was a great experience. Will definitely recommend Charles as well as the Toyota Dealership. Will come back when in need of another vehicle. Will definitely recommend Charles as well as the Toyota Dealership. Will come back when in need of another vehicle. More
by kzamoraarchuleta21
July 02, 2025
The most reliable and remarkable dealership in NM. I bought my car there 21 years ago and they take the best care of it! Never been anywhere else. I bought my car there 21 years ago and they take the best care of it! Never been anywhere else. More
by Lorimusilnm
Employees Worked With
July 02, 2025
Very professional and friendly. The sales rep, Jason was wonderful. He’s called me back several times to check in with me to make sure that everything is OK with the car that I boug The sales rep, Jason was wonderful. He’s called me back several times to check in with me to make sure that everything is OK with the car that I bought. I would definitely use them again. More
by mcmahonsheila1
Employees Worked With
Jason
July 02, 2025
Very courteous, professional, and knowledgeable. Teddy who helped me was great. Jenifer the manager is also a great professional. Teddy who helped me was great. Jenifer the manager is also a great professional. More
by colinlafrenz
July 01, 2025
In general I'm very happy with the dealership, but today I was disappointed in my maintenance checkup of my new car. The people were great, and they definitely were helpful, it was your prices that were out I was disappointed in my maintenance checkup of my new car. The people were great, and they definitely were helpful, it was your prices that were out of line. I was told that my cabin filter had been destroyed by mice and needed to be replaced. I asked what it would cost and I was told $190. I said no I'll do it myself. I asked if the technician would mind showing me how to get to the filter, and he was very kind and showed me what to do. It literally took him less than a minute to access the filter and less than a minute to put it all back together. When I got home I checked Amazon and I got a filter for my car for $10. How can you charge $190 for less than 15 minutes of work and a $10 part? That's just obscene. If he had told me it would be 50 bucks, I probably would have done it, and that's still five times the cost of the part. Plus, you guys probably pay even less than that for Toyota parts wholesale. If you want your clients to use your services charge a fair price. So to recap, the people were awesome, Toyota's prices were absurd. More
by runinonmt
