Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jennifer Martinez
Jennifer Martinez at Toyota of Santa Fe

Jennifer Martinez

Service Advisor

Toyota of Santa Fe

1601 Saint Michaels Drive
Santa Fe, NM 87505

4.8
128 Reviews

Congratulations Jennifer! Just Promoted to the Head Service Advisor for our New Quick Lube. Read Jennifer's bio below Background I was born and raised in Santa Fe. I’ve got 3 kids. Before coming to the Santa Fe Toyota Store, I worked in Sales & Catering at the Holiday Inn. Car Philosophy I like to meet someone new everyday Trivia I’m a big bargain shopper Contact information Direct: 505-992-1670 or 855-649-3096 ext 2001 Email JenniferU@toyotaofsantafe.com

4.8

128 Reviews

Write a Review

128 Reviews of Jennifer Martinez

April 16, 2026

Dealership Rating
Employee Rating

Express Service at Toyota of Santa Fe is fast and efficient. Service Manager Jennifer is always friendly and helpful. More

by jdshott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Alvarez

Report | Print

April 16, 2026

Dealership Rating
Employee Rating

Toyota express is efficient and great to work with every time keep up the good work More

by Domoniquegabby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

April 15, 2026

Dealership Rating
Employee Rating

Quick, efficient- shuttle service courtesy and respectful! Friendly service staff. Conveniently located hours. Online scheduling helpful. More

by Remediossun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Martinez, Ernie Griego

Report | Print

April 04, 2026

Dealership Rating
Employee Rating

Great customer service and friendly staff and always offer advice on any issues they find. Great team at Toyota express service!! More

by augieabg48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 11, 2026

Toyota of Santa Fe responded

Thank you for your kind words! We strive to provide exceptional customer service and are glad to hear our team has met your expectations. We look forward to serving you again!

March 29, 2026

Dealership Rating
Employee Rating

Jennifer and her crew are the best and my service advisor is always very helpful and very kind More

by Pzcoleman21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 04, 2026

Toyota of Santa Fe responded

Thank you so much for your kind words! We appreciate your loyalty and look forward to serving you in the future.

March 26, 2026

Dealership Rating
Employee Rating

Service department was very professional and prompt. I had an appointment for an oil change, they finished it in a timely manner while I waited. The Manager was.nice and kept me updated. More

by Toyota Owner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 04, 2026

Toyota of Santa Fe responded

Thank you for the great feedback! We strive for professionalism and efficiency in our service department. We're glad to hear that you had a positive experience and that our manager provided excellent customer service. We look forward to seeing you for your next appointment!

March 24, 2026

Dealership Rating
Employee Rating

The staff is friendly. They greet you and immediately begin working on your car. It was quick and efficient. More

by julie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 28, 2026

Toyota of Santa Fe responded

Thank you for your review! We pride ourselves on providing fast and friendly service for our valued customers. We're so glad you had a great experience with our team.

March 12, 2026

Dealership Rating
Employee Rating

Did not address my concerns. Explained that there was vibration in the steering wheel and they said they would look into it. When I picked up my vehicle they said that they rotat More

by jtc1275
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andrew Acuna, Troy Mendiola

Report | Print
Mar 22, 2026

Toyota of Santa Fe responded

We apologize for the disappointing experience. Our team values your feedback and will work to provide better service in the future. Please reach out to us at (877) 446-6155 when you can so we can address this situation directly. Thank you and have a great day.

March 07, 2026

Dealership Rating
Employee Rating

Professional, competent and goes out of their way to take care of my car like it was theirs. Answers all my questions. High ethics.. thanks Daniel....see you in 4 months. More

by localaikane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Martinez, Daniel Guerrero

Report | Print
Mar 12, 2026

Toyota of Santa Fe responded

Thank you so much for the kind words! We truly care about your car and always strive to go above and beyond for our customers. Looking forward to seeing you again in 4 months!

February 14, 2026

Dealership Rating
Employee Rating

Service was great. Was greeted promptly and all was taken care of. We'll go again. More

by tlerunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 19, 2026

Toyota of Santa Fe responded

Thank you for sharing your experience with us! We are delighted to hear that our team provided exceptional service and made you feel welcome. It would be our pleasure to have you as our guest again.

1
2
...
13

Dealership Inventory (223 Vehicles)

new 2026 Toyota RAV4 car, priced at $39,823
2026 Toyota RAV4
new
White exterior
Automatic
All-wheel Drive
$39,823
View Details
new 2026 Toyota Prius Plug-In Hybrid car, priced at $35,960
2026 Toyota Prius Plug-In Hybrid
new
White exterior
Automatic
Front-wheel Drive
$35,960
View Details
used 2022 Volkswagen Taos car, priced at $19,796
2022 Volkswagen Taos
used
Deep Black Pearl exterior
Automatic
All-wheel Drive
$19,796
View Details
used 2024 Toyota Tacoma car, priced at $29,599
2024 Toyota Tacoma
used
Ice Cap exterior
Automatic
Rear-wheel Drive
$29,599
View Details
new 2026 Toyota Camry car, priced at $32,900
2026 Toyota Camry
new
Gray exterior
Automatic
Front-wheel Drive
$32,900
View Details
new 2026 Toyota Tundra car, priced at $57,340
2026 Toyota Tundra
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
$57,340
View Details
View All Inventory