Back

Toyota of Santa Fe

Santa Fe, NM

4.7
1,724 Reviews
The Toyota of Santa Fe Way, your New Mexico Toyota dealer, our mission is to create a healthy, positive work environment allowing us to attract the best people in our market, creating a team unified in working to gain and to satisfy all customers. Our culture is defined as a FAMILY with HEART who hold each other ACCOUNTABLE CONSISTENTLY! Everything we touch, we make better! We lead with a servants heart and make our process simple, easy and fun.We work on our team and we engage our team members in solving problems and finding solutions. We strive to be more than compliant as we work to be committed and desire to create a culture of belief! Click, Call or Stop by and see for yourself why THE TOYOTA OF SANTA FE WAY.....it the best way! See you soon! Buddy Espinosa GM Toyota of Santa Fe http://www.toyotaofsantafe.com/
Contact Dealership

1601 St Michaels Dr

Santa Fe, NM

87505

Directions

By Type

Showing 1,724 reviews

July 23, 2025

Everyone was very kind and helpful throughout the process. They called and got approval before doing anything extra. More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaiah Ortega
Jul 24, 2025 -

Toyota of Santa Fe responded

Jessica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. If you have any further questions, please don't hesitate to reach out!

July 21, 2025

Recently, purchased 2022 Tacoma. I wanted to thank the Toyota employees by name for providing me a wonderful vehicle purchase experience. Starting from the recommendation of Gerald G More

by adamspeckledrock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Tenorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samary Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Garduno/Rental Director
Jul 22, 2025 -

Toyota of Santa Fe responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Santa Fe. We can't wait to see you again, have a great day.

July 19, 2025

2 hour oils change for $180. Then they try to give me keys to a different car. More

by Person
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Jul 23, 2025 -

Toyota of Santa Fe responded

We would like the opportunity to address your concerns. Please reach out to us directly at (877) 446-6155 when you have a chance. Thank you, and we look forward to hearing from you.

July 18, 2025

Good price for oil services but did not get a free car wash as we’d promised! More

by Bjacob44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarez-Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Toyota of Santa Fe responded

Hello, thank you; we appreciate your feedback! We hope you have a great day!

July 17, 2025

The people at SFe Toyota are why I go there. Thank you Roger and Francisco! More

by rtcarr79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Toyota of Santa Fe responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

July 16, 2025

Mark martinez made feel very comfortable about the whole experience. This was was first big purchase wig out my husband. There was no pressure to do anything and he guided me through everything that was nee More

by felipita ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Martinez
Jul 17, 2025 -

Toyota of Santa Fe responded

Hi Felipita, we're happy you found our staff to be so supportive during your experience here at Toyota of Santa Fe. We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2025

This dealership use to be pretty good with both customer service and vehicle service. The past two times of having our vehicles serviced there, our vehicles have come out of the shop worse than what they we More

by SBernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Izaiah Ortega
Jul 24, 2025 -

Toyota of Santa Fe responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Toyota of Santa Fe (877) 446-6155

July 13, 2025

Had a mixed experience purchasing a new vehicle at Santa Fe Toyota. I'm not a fan of the Toyota TRSP or exaggerated doc fees. My expectation is to buy at MSRP. Spoke with the manager and will hopefully be a More

by johnvandelft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Gallegos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noure Benelalija
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Toyota of Santa Fe responded

Thank you for your feedback. We regret that your experience did not meet expectations. While Noure is typically praised by our guests, he was navigating a difficult day. Raul worked to resolve the issue, and we’re glad you were able to take home your new vehicle. We appreciate your business and are here if you'd like to discuss further.

Aug 05, 2025 -

johnvandelft responded

I understand people have bad days and I didn't take Noure's unprofessionalism personal, Raul did salvage the near botched sale. However, I still feel TRSP add-ons should be optional. They're listed as options on Toyota's website, but clearly are not "optional" when purchasing. It would be nice to purchase another Rav4 in Santa Fe, and possibly a truck in the near future. If you're willing to rectify the situation professionally and financially please take this opportunity to do so.

July 10, 2025

I find it useful that they provide a shuttle service. The staff is friendly and helpful More

by Mary
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Griego
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2025 -

Toyota of Santa Fe responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

July 07, 2025

Esteban was very professional, helpful and friendly. I was in and out quickly. Nice job Toyota of Santa Fe and Esteban! More

by sandrojohnson
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ray Anchondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban
Jul 09, 2025 -

Toyota of Santa Fe responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

...
15
...